JOANNE GRAHAM
Elliot Lake,ON
Summary
Human services worker with hands-on experience in behavioral support, group facilitation, community referrals, and accurate case documentation. Supports children, parents, and adults with respectful, culturally grounded care and practical problem solving. Comfortable using multiple systems and procedures to manage records, follow policy, and keep services organized.
Overview
28
28
years of professional experience
Work History
Temporary Program Worker
St Joseph's General Hospital, The Oaks Withdrawal Management and Treatment Center
01.2025 - 08.2026
- Administered medications per physician orders using CIWA and COWS protocols.
- Monitored clients throughout withdrawal and treatment programs.
- Facilitated group sessions to strengthen life skills and awareness of available resources.
- Led small-group meditation sessions and scheduled 12-step programs.
- Connected clients with community services and alternative treatment options to support their recovery journey.
- Partnered with local police and community referral sources for Safe Bed Program placements.
- Worked with program counselors on in-house treatment plans and client goals.
- Maintained cleanliness and organization of detox unit common areas to ensure a safe environment for clients.
- Fostered an environment of safety and respect to enhance client well-being and cooperation. for all clients and staff.
Census Enumerator
Statistics Canada Enumerator
Elliot Lake, ON
01.2016 - 06.2026
- Completed census interviews with households using Statistics Canada field procedures.
- Collected, recorded, and coded survey information to ensure comprehensive data for analysis.
- Supported data accuracy and timely reporting to uphold integrity of census results.
- Resolved any discrepancies encountered while collecting data from households or individuals.
- Prepared reports on enumeration progress to inform stakeholders of completion status in assigned territory.
- Followed Statistics Canada confidentiality rules during all public contacts.
Casual Educational Assistant
Algoma District School Board
01.2025 - 06.2026
- Worked one-on-one with children with autism and other developmental needs.
- Reinforced literacy, numeracy, and communication skills in small groups.
- Prepared learning materials and adjusted activities for diverse student needs.
- Tailored teaching methods and materials to suit individual student needs and interests.
- Applied differentiated instruction strategies to meet diverse classroom learners.
- Collaborated with classroom teachers to enhance learning experiences across JK/SK through high school settings.
- Supervised outdoor recess to ensure student safety and promote a positive play environment.
- Fostered safe, respectful learning environments throughout Algoma District School Board classrooms.
Elections official
Elections Canada
Elliot Lake, ON
01.2018 - 01.2025
- Managed polling station operations, ensured safety of electors and poll workers, assisted with issue resolution, replaced poll workers for breaks, admitted candidates and officials, and enforced compliance with guidelines. Monitored adherence to Canada Elections Act regulations to maintain vote secrecy.
- Placed ballots into secrecy folders upon receipt from voters before entering them into a voting tabulator to safeguard voter anonymity.
- Completed required documentation and worksheets for Elections Ontario while maintaining security protocols and ensuring quality control.
Perinatal Support Worker
Blues and Beyond
Elliot Lake, Ontario
01.2022 - 09.2023
- Assessed clients' mental health during pregnancy, enhancing overall well-being.
- Supported Reachout program by regularly calling clients during and after pregnancy, offering guidance, connecting to services, and providing mental health support.
- Answered calls from new parents with concerns, shared guidance, and connected families to services from a vetted database.
- Tracked client progress through detailed notes to support ongoing treatment assessments. and communicated updates to team.
Child and Youth, Parent Infant Advisor
Sagamok Anishnabek CWD
09.2022 - 09.2023
- Supported expecting and new parents from pregnancy to age 6, fostering healthy development
- Assisted parents with breastfeeding and baby feeding, offering guidance, support, and referrals
- Supported mental wellness initiatives for parents during each stage. for each stage of parenting.
- Facilitate cultural programming and teaching with parents/caregivers and young children
- Developed programs and facilitated small groups.
- Managed Healthy Babies, Healthy Children voucher administration, ensuring access to essential resources of Healthy Babies, Healthy Children vouchers
- Liaison and collaboration with community resources and other services
Student Recruitment and Services Representative
Contact North Elliot Lake
Elliot Lake, Ontario
01.2022 - 01.2023
- Described distance education services, programs, and support options to prospective learners.
- Guided students through online course registration and account setup.
- Assisted learners with inquiries for Contact North Elliot Lake through phone, email, and in-person communication.
- Connected students with community education resources and study options, ensuring technology access and maintaining up-to-date records.
- Assisted learners with technology access and basic online learning troubleshooting.
- Processed intake forms and maintained accurate student records.
Addiction Counselor
North Shore Tribal Council Aaniish Naa-Genaadmotwit
Elliot Lake, ON
01.2020 - 01.2021
- Assessed client substance use history and treatment needs at intake.
- Identified treatment goals and developed care plans to address client needs.
- Conducted client assessments to identify problem areas and recommend appropriate interventions.
- Facilitated group therapy sessions using relapse prevention techniques.
- Educated clients on coping skills and recovery resources.
- Monitored client safety and responded effectively to crisis situations to ensure well-being.
- Met with clients to review health concerns and substance use needs.
Noon Hour Assistant
Algoma District School Board (Central Avenue Public School)
01.2019 - 01.2020
- Monitored hallways, cafeteria, and playground for safe student behavior.
- Supervised student lunch periods at Central Avenue Public School.
- Monitored children's behavior to ensure adherence to code of conduct during noon hour
- Supported students with routines during noon hour supervision.
- Documented incidents for Principal and teachers' review
Personal Assistant
Red Cross Care Partners
Elliot Lake, Ontario
11.2013 - 12.2015
- Supported care plan implementation for older adults.
- Ensured accurate and prompt recording of care details to maintain thorough client records.
- Managed confidential client files and updated service notes for Red Cross Care Partners to ensure compliance and continuity of care.
- Cultivated trusting relationships through respectful communication and attentive listening, improving client engagement and satisfaction.
- Provided support for physical, emotional and social needs of clients.
- Acted as an advocate for clients who may have difficulty expressing themselves due to language barriers or disabilities.
- Fostered client independence by supporting activities that promote self-sufficiency and enhance quality of life.
- Supported mobility transfers and safe movement during daily activities.
- Assisted clients with mobility issues, including walking and transfers from bed to chair and wheelchair.
- Prepared meals and supported safe feeding for varied client needs.
- Prepared nutritious meals for clients based on individual dietary needs or preferences.
- Observed client comfort and reported changes to care supervisor.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Residential Support Person
Christian Horizons
01.1999 - 01.2001
- Assisted with activities of daily living, collaborating with families, advocates, friends, and community partners to promote full citizenship and strengthen relationships.
- Recognized people's right to self-determination, valued unique gifts, and fostered continued growth and development.
- Supported residents with daily living tasks in Christian Horizons homes.
- Assisted with personal care and hygiene using respectful, person-centered approaches.
- Administered medications according to care plans and facility procedures.
Education
Graduate Certificate - Perinatal Support Worker
Mohawk College of Applied Arts And Technology
Hamilton06-2022
Diploma - Social Work
Confederation College
Thunder Bay, ON06-2012
OSSD -
Grey Highlands Secondary School
Flesherton, ON01-1995
Skills
- Client intake assessment
- Substance use counseling
- Crisis intervention
- Mental health support
- Client engagement
- Client documentation
- Case documentation
- Records management
- Client data management
- Group facilitation
- Client engagement and conflict resolution
- Cultural competency
- Cultural and cross-cultural sensitivity
- Diversity awareness
- Client documentation
Voluntary Experience
- Home Hospice Association, AdHoc Committee, 2022
- Grace Café, Kitchen staff, 2016, 2018
- Elliot Lake Drag Races, Teen Coordinator, 2016
- ELORA, Elliot Lake member, 2016, 2017
- Our Lady of Fatima, Parent Council –Secretary, 2013, 2015
- St. Joseph's Manor, Activity Aid, 2011
- The Oaks Center Alcohol and Drug Treatment, 2009
Timeline
Temporary Program Worker
St Joseph's General Hospital, The Oaks Withdrawal Management and Treatment Center
01.2025 - 08.2026
Casual Educational Assistant
Algoma District School Board
01.2025 - 06.2026
Child and Youth, Parent Infant Advisor
Sagamok Anishnabek CWD
09.2022 - 09.2023
Perinatal Support Worker
Blues and Beyond
01.2022 - 09.2023
Student Recruitment and Services Representative
Contact North Elliot Lake
01.2022 - 01.2023
Addiction Counselor
North Shore Tribal Council Aaniish Naa-Genaadmotwit
01.2020 - 01.2021
Noon Hour Assistant
Algoma District School Board (Central Avenue Public School)
01.2019 - 01.2020
Elections official
Elections Canada
01.2018 - 01.2025
Census Enumerator
Statistics Canada Enumerator
01.2016 - 06.2026
Personal Assistant
Red Cross Care Partners
11.2013 - 12.2015
Residential Support Person
Christian Horizons
01.1999 - 01.2001
Graduate Certificate - Perinatal Support Worker
Mohawk College of Applied Arts And Technology
Diploma - Social Work
Confederation College
OSSD -
Grey Highlands Secondary School