Joanne Gagne
Stoney Creek,Ontario
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at East Side Mario's Restaurant. Proven ability to enhance guest engagement and streamline operations, while training new staff to elevate service quality. Experienced in cash handling and maintaining cleanliness standards in high-volume dining environments.
Experienced with timely and accurate mail delivery. Utilizes strong organizational skills to manage high-volume routes effectively. Knowledge of communication and customer service ensures seamless delivery experience.
Overview
20
20
years of professional experience
Work History
Server
East Side Mario's Restaurant
03.2023 - Current
- Delivered exceptional customer service, ensuring timely order accuracy and satisfaction.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Trained and mentored new servers, enhancing team efficiency and service quality.
- Managed multiple tables simultaneously, prioritizing guest needs to optimize dining experiences.
Carrier
Canada Post
10.2005 - Current
- Delivered timely and accurate mail deliveries across designated routes.
- Maintained organized records of deliveries and pickups for efficient tracking.
- Assisted in loading and unloading packages to ensure safe transit.
- Followed safety protocols to mitigate risks during transport operations.
- Adapted quickly to route changes while maintaining delivery schedules.
Education
High School Diploma -
Cardinal Newman
Hamilton, ONSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
Languages
English
Full Professional
Timeline
Server
East Side Mario's Restaurant
03.2023 - Current
Carrier
Canada Post
10.2005 - Current
High School Diploma -
Cardinal Newman
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