Joanne Forget-Russell
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
36
36
years of professional experience
Work History
Receptionist
City Of Greater Sudbury
04.1989 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Hanmer High
Hanmer On06.1981
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling
- Schedule Management
- Multi-line telephone operation
- Service-oriented mindset
Languages
English
Full Professional
French
Native or Bilingual
hobbies
Sudbury District Representative Northern Ontario Country Music Association
Former music and dance performer with Arc-en-ciel
Work with children who are developmentally disabled
Timeline
Receptionist
City Of Greater Sudbury
04.1989 - Current
High School Diploma -
Hanmer High
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