Hi, I’m
Joanne Carroll-Diprose
Grimsby,ON
Summary
Driven professional with a proven track record at Professional Legal Group of Companies, excelling in customer service and meticulous data entry. Enhanced office efficiency and confidentiality, while fostering professional relationships. Skilled in computer applications and office administration.
Overview
16
years of professional experience
Work History
Professional Legal Group of Companies
Administrative Assistant
01.2016 - Current
Job overview
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Drafted Affidavits of Service and other documents for CEO and department heads in company's voice.
- Assisted the accounting department with entering invoices
- Served confidential legal documents to companies and individuals
Sobeys
Cash Office Supervisor
09.2008 - 01.2016
Job overview
- Provided excellent customer service by resolving complex cash-related inquiries promptly and professionally.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Reduced cashier shortages by conducting thorough investigations into discrepancies and implementing corrective actions as needed.
- Mentored new sales associates to contribute to store's positive culture.
- Performed accurate balancing of all receipts and transactions.
- Prepared accurate bank deposits by reconciling daily sales reports with cash receipts.
Education
Seneca College of Applied Arts And Technology, North York, ON
Bachelor of Arts from Fashion Design / Visual Merchandising
06.1997
Archbishop Denis O'Connor Catholic High School, Ajax, ON
High School Diploma
06.1994
University Overview
- Honour Roll, Grade 11 and 12
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Invoice Processing
- Meticulous attention to detail
Languages
English
Full Professional
Interests
I enjoy getting outdoors for a bike ride or a hike with my dog.
Timeline
Administrative Assistant
Professional Legal Group of Companies
01.2016 - Current
Cash Office Supervisor
Sobeys
09.2008 - 01.2016
Seneca College of Applied Arts And Technology
Bachelor of Arts from Fashion Design / Visual Merchandising
Archbishop Denis O'Connor Catholic High School
High School Diploma
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