Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joanne Carrol

Calgary,AB

Summary

Dynamic professional with extensive experience in cleaning and painting, notably at KGF Company and Tom Mcory. Proven ability in customer service and maintaining high standards of cleanliness. Skilled in managing projects and training teams, ensuring quality and efficiency. Committed to delivering exceptional results while fostering a safe and productive work environment.

Overview

16
16
years of professional experience

Work History

Cleaner

KGF Company
01.2023 - 10.2025

-cleaning floors

Shampooing floors

Windows

Painting

Drywall

Moving in and out tenets

Full unit cleaning

Painting Contractor

Tom Mcory
04.2016 - 10.2025
  • Managed painting projects from start to finish, ensuring adherence to quality standards.
  • Collaborated with clients to determine project specifications and color selections.
  • Trained junior painters on safety protocols and proper tool usage.
  • Developed efficient work schedules to optimize labor and resources.
  • Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
  • Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
  • Achieved smooth finishes on surfaces through meticulous attention to detail in surface preparation and paint application processes.
  • Maintained a high level of professionalism and integrity by promptly addressing any concerns or issues raised by clients throughout each project phase.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Kept accurate records of paint supplies and other materials.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Operated power sprayers and hand tools to prepare and paint large areas.

Driverthru Maker/storefront/baker/order Taker

Tim Hortons
02.2010 - 04.2018
  • Developed and perfected recipes for baked goods, ensuring consistency in taste and presentation.
  • Supervised daily production schedules to optimize workflow and meet demand efficiently.
  • Trained and mentored junior bakers, enhancing team skills and productivity through hands-on guidance.
  • Implemented quality control measures to uphold product standards across all bakery items.
  • Collaborated with management to introduce new menu items, driving customer engagement and satisfaction.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Trained and supervised new employees on bakery operations and procedures.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
  • Trained new staff in bakery operations, improving overall team efficiency and product consistency.
  • Maintained cleanliness and organization in baking area, meeting health and safety standards.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.

Education

High School Diploma -

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service

Languages

English
Elementary

Timeline

Cleaner

KGF Company
01.2023 - 10.2025

Painting Contractor

Tom Mcory
04.2016 - 10.2025

Driverthru Maker/storefront/baker/order Taker

Tim Hortons
02.2010 - 04.2018

High School Diploma -

Joanne Carrol