Joanne Belliveau

Front desk worker, explaining administrative processes, procedures and policies to public walk-ins. Also responsible for accuracy and thoroughness of data input into data management systems and for organization and handling of investigational material(s) and sensitive information.

• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Checked patient vitals such as temperature, blood pressure.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.