Joanne Bauer
PICKERING
Summary
A professional, efficient detailed oriented individual
Who has been successful in the roles of office administration, customer service, supervisor, assistant manager, administration
Supervisor, trained and reviewed employees performance
Understanding of legal documents provincial and federal
Proficient in customer service and problem solving
Impeccable communication, organization and negotiation skills
Process management, time management
Ability to learn new skills quickly, reliable
Committed, cheerful ,positive who enjoys challenges
Overview
36
36
years of professional experience
Work History
Special Needs School Bus Driver
Stock Transportation
Pickering, ON
03.2017 - 09.2025
- Ensured safe transportation of special needs students to and from school.
- Monitored student behavior, providing a supportive and positive environment.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Collaborated with parents and school staff to address individual student needs.
- Managed challenging situations involving student behavior with patience, empathy, and effective problem-solving skills that prioritized safety for all involved.
- Promoted positive relationships with students, fostering an inclusive atmosphere that respected each child''s unique needs.
School Crossing Guard
Staffing Services
Pickering, ON
06.2009 - 09.2017
- Ensured safe crossing for students by monitoring traffic and pedestrian flow.
- Communicated effectively with children and parents regarding safety protocols.
- Assisted in training new crossing guards on safety procedures and responsibilities.
- Maintained clear communication with local law enforcement to report hazards or incidents.
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Assisted special needs students in navigating crosswalks, providing additional support as needed for their safety and mobility requirements.
Supervisor Industrial Sewing
Pine Valley Packaging
Uxbridge, ON
10.2004 - 08.2008
- Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
- Trained and mentored team members on best practices and safety protocols.
- Implemented process improvements, enhancing packaging efficiency and reducing waste.
- Coordinated inventory management, ensuring timely availability of materials for production.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Senior Clerk
Motor Vehicle License Office
Markham, ON
03.1994 - 11.1999
- Processed vehicle registration applications with high accuracy and attention to detail.
- Trained and mentored junior clerks on office protocols and best
- Streamlined workflow processes to enhance customer service
- Managed daily operations, ensuring compliance with regulatory standards.
- Resolved complex customer inquiries, improving overall satisfaction rates.
- Reduced errors in document handling by implementing a thorough review process before submission or distribution.
Logistics Customer Service Representative
Bell Technical Service
Richmond Hill, ON
06.1989 - 02.1994
- Managed customer inquiries and resolved issues regarding logistics operations, ensuring high satisfaction levels.
- Coordinated shipment tracking and updates, streamlining communication between clients and service teams.
- Developed and maintained relationships with key customers, enhancing service delivery and support effectiveness.
- Internal and external customer service responsible for complete ordering cycle
Education
High School Diploma -
Don Head
Richmond Hill, ON01-1986
Skills
- Strong empathy
- Defensive driving
- Route planning
- Safety consciousness
Languages
English
Timeline
Special Needs School Bus Driver
Stock Transportation
03.2017 - 09.2025
School Crossing Guard
Staffing Services
06.2009 - 09.2017
Supervisor Industrial Sewing
Pine Valley Packaging
10.2004 - 08.2008
Senior Clerk
Motor Vehicle License Office
03.1994 - 11.1999
Logistics Customer Service Representative
Bell Technical Service
06.1989 - 02.1994
High School Diploma -
Don Head