Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
· Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
· Created and updated confidential physical records and digital files to maintain current, accurate, and compliant documentation.
· Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
· Managed phone and email correspondence and handled high volume incoming and outgoing mail and faxes.
· Delivered top-notch administrative support to office staff, promoting excellence in office operations.
· Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
· Developed strategies to streamline and improve office procedures.
· Organized offsite storage facilities for long-term document retention, optimizing space utilization in the office.
· Maintained strict confidentiality of sensitive information, ensuring proper storage and access controls.
· Supported the seamless integration of new employees by providing them with comprehensive training on records management procedures and best practices.
· Assisted with the development of records retention policies, ensuring compliance with industry regulations.