Focused Enterprise Account Executive with expertise nurturing client relationships and negotiating sales contracts. Offering outstanding persuasion and presentation skills. Customer-oriented with more than 4 years of managing lucrative accounts.
Hi, I’m
Joanna Viktoria Spruijt
Key Account Manager
BC
Summary
Overview
5
years of professional experience
3
Languages
Work History
BOC Information Technologies Consulting AGVienna, Vienna
Enterprise Account Manager
11.2021 - 08.2022
Job overview
- Responsibility for new customer acquisition and customer care in the German and English‑speaking markets
- Independent implementation of pre‑sales activities, e.g Product demonstrations, offer preparation, data maintenance in the CRM system
- Cross‑departmental and close cooperation, e.g with the sales and marketing team, especially with regard to sales campaigns
- Develop and implement independent sales promotion initiatives
- Translated and kept internal information in tact
- Conducted product training autonomously
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Delivery Hero Austria GmbHVienna, Vienna
Account Manager
04.2021 - 09.2021
Job overview
- Introduction, sales and support of our new innovative SCM tool for our restaurant partners and the sale of other upselling product
- Development and maintenance of customer relationships with existing restaurant partners on site
- Supporting the restaurant partners in the continuous improvement towards a top online delivery service
- Development and optimization of sales strategies
- Preparation of offers and conducting contract negotiations
- Project management of sales-related topics
- Oversaw new business development and customer servicing.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Jobrocker International GmbHVienna, Vienna
Key Account Manager
10.2019 - 12.2020
Job overview
- Strategic planning and consulting of the customer in the classic area
- Creation of presentations and workshops
- Conception, control and optimization of campaigns with regard to customer goals
- First point of contact for media‑related topics intensive cooperation within the network
- Additional support for Operations & People Lead
- Coordination of all internal communication to all business units, including all internal and external stakeholders
- Management of correspondence and high‑level communications
- Close cooperation with the Consumer & Business Insights team and the efficient design of the calendar of this business unit
- Leveraged strategic planning to penetrate key accounts.
WedifyVienna, Vienna
Small Account Manager B2B
03.2019 - 10.2019
Job overview
- Executed on prospecting techniques, lead qualification, end to end
- Established lasting relationships with senior executives and decision‑makers
- Maintained records of all our interactions with prospects using CRM
- Provided recommendations based on customersʼ business needs and usage patterns
- Lead and contributed to team projects to develop and refine our sales process
- Engaged with the Product and Tech teams to help drive product strategy
- Used knowledge of the market and competitors to identify and develop the companyʼs unique selling propositions and differentiators
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
ORF AustriaVienna, Vienna
Assistant to Head of Sales
02.2018 - 08.2018
Job overview
- Responsible for extensive calendar management
- Pro-active management of inboxes
- Pro-actively arranging meetings based on understanding of working needs of senior management
- Accurately recording minutes of meetings and required follow up
- Provide general administrative support
- Organize travel and logistics for senior management and occasionally other members of the ORF Team
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
University of ViennaVienna, Austria
Extraordinary Studies At The University of Vienna from Applied Social Psychology, Clinical Psychology
08.2022
University Overview
Extraordinary studies at the University of Vienna
Major in clinical and applied social psychology. (Non‐degree students are admitted to a university course or to attend individual courses from scientific subjects. They therefore do not complete a regular course of study.)
Skills
- Client Rapport-Building
- Sales Program Coordination
- Client Needs Assessment
- Advertising Campaigns
- Account Acquisition
- Client Correspondence
- Performance Goals
- Sales Targeting
- Digital Sales
Languages
German
Native or Bilingual
English
Native or Bilingual
Dutch
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Volunteering - Working and caring for those with disabilities
Elementary school Gymnastics Teacher
Applied social psychology
Development of the International Market
Government Choir activities in Germany
Voice Acting
Timeline
Enterprise Account Manager
BOC Information Technologies Consulting AG
11.2021 - 08.2022
Account Manager
Delivery Hero Austria GmbH
04.2021 - 09.2021
Key Account Manager
Jobrocker International GmbH
10.2019 - 12.2020
Small Account Manager B2B
Wedify
03.2019 - 10.2019
Assistant to Head of Sales
ORF Austria
02.2018 - 08.2018
University of Vienna
Extraordinary Studies At The University of Vienna from Applied Social Psychology, Clinical Psychology
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