Overview
Work History
Education
Timeline
Work Availability
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Joanna Marie Lagundi

Brampton

Overview

5
5
years of professional experience

Work History

Crew Member

Mr. Pretzels
Winnipeg, MB
04.2023 - 07.2023
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Removed garbage, compost, recycling, and placed in designated container areas.
  • Took orders, prepared meals, and collected payments.

Customer Service Representative

SRG Security Resource Group
Winnipeg, MB
03.2023 - 07.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Rental Car Cleaner

Enterprise
Etobicoke, ON
06.2022 - 10.2022
  • Sanitized vehicle interiors using approved disinfectants and deodorizers.
  • Disposed of trash left by previous customers from inside the vehicle cabins.
  • Cleaned and polished vehicle windows.
  • Swept, scrubbed and vacuumed car interiors to remove dirt and debris.

OSR Agent

Dexterra
Toronto, ON
02.2022 - 06.2022
  • Greeted customers and responded to inquiries in a timely manner.
  • Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
  • Assisted passengers in making flight connections.
  • Greeted customers and provided them with assistance during arrival process.

Merchandise Handler

GAP Distribution Centre
Brampton, ON
10.2021 - 12.2021
  • Picking orders on a different location/aisle
  • Took an extra hours and shifts during busy periods to meet tight shipping deadlines
  • Skilled at working independently and collaborative in a team environment.

Seasonal Distribution Associate

Lush Cosmetics
Etobicoke, ON
10.2020 - 10.2021
  • Worked effectively in fast-paced environments
  • demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • worked well in a team setting, providing support and guidance.

Cashier

Subway
North York , ON
10.2018 - 08.2019
  • Efficiently loaded and unloaded dishwashers, cleaning by. hand large pots or serving spoons items used often by kitchen staff
  • washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Completed extra cleaning work on garbage cans, racks, and dry storage areas.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Some College (No Degree) - Dental Office Administration

George Brown College
Toronto, ON
04.2021

High School Diploma -

St. Joseph Morrow Park Catholic Secondary School
Toronto, ON
06.2020

Timeline

Crew Member

Mr. Pretzels
04.2023 - 07.2023

Customer Service Representative

SRG Security Resource Group
03.2023 - 07.2023

Rental Car Cleaner

Enterprise
06.2022 - 10.2022

OSR Agent

Dexterra
02.2022 - 06.2022

Merchandise Handler

GAP Distribution Centre
10.2021 - 12.2021

Seasonal Distribution Associate

Lush Cosmetics
10.2020 - 10.2021

Cashier

Subway
10.2018 - 08.2019

Some College (No Degree) - Dental Office Administration

George Brown College

High School Diploma -

St. Joseph Morrow Park Catholic Secondary School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney
Joanna Marie Lagundi