JoAnna C. Lampert
Hollywood Beach
Summary
Detail-oriented medical billing expert with over 25 years of experience. Proficient in insurance verification and effective communication, ensuring timely claim submissions and optimal patient support.
Overview
31
31
years of professional experience
Work History
Medical-billing-professional
Women's Medical Group of Santa Monica
Santa Monica, CA
11.1994 - Current
- Processed medical claims using advanced billing software for optimal efficiency.
- Resolved discrepancies in insurance payments by communicating effectively with providers and payers.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Located errors and promptly refiled rejected claims.
- Identified and resolved patient billing and payment issues.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Collected payments and applied to patient accounts.
- Precisely evaluated and verified benefits and eligibility.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Communicated with patients for unpaid claims and delivered friendly follow-up calls for proper payments to contracts.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Adhered to established standards to safeguard patients' health information.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
- Handled account payments and provided information regarding outstanding balances.
- Kept vendor files accurate and up-to-date to expedite payment processing.
Education
High School Diploma -
Grover Cleveland High School
Reseda, CASkills
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
Timeline
Medical-billing-professional
Women's Medical Group of Santa Monica
11.1994 - Current
High School Diploma -
Grover Cleveland High School