JOANNA ANDREA MAMOLO
Red Deer,Alberta
Summary
A motivated and personable student seeking employment to a company where can use talents and skills to grow. wants to succeed in a stimulating and challenging environment, building the success of the company while experience advancement opportunities. Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
CREW MEMBER
Jollibee Red Deer
06.2023 - Current
CREW MEMBER
McDonald’s
08.2021 - 04.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Increased sales by 10%
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Langkaan 2 National High School
Philippines06.2017
Cayetano Arellano High School
Philippines06.2016
High School Diploma -
Manila Cathedral School
Philippines06.2015
Skills
- Strong verbal communication and active listening skills
- Excellent customer service and interpersonal abilities
- Ability to work effectively in fast-paced environment
- Team player with positive attitude and strong work ethic
- Knowledge of McDonald's menu items and preparation techniques
- Detail-oriented and committed to maintaining high standards of cleanliness and food safety
- Cash handling and POS system experience
- Production Line Work
- Waste Management and Reduction
- Spreadsheet Software
- Dependable and Cooperative
- Organization and Time Management
Timeline
CREW MEMBER
Jollibee Red Deer
06.2023 - Current
CREW MEMBER
McDonald’s
08.2021 - 04.2023
High School Diploma -
Langkaan 2 National High School
Cayetano Arellano High School
High School Diploma -
Manila Cathedral School
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