Joanna Anareta
3846-78 St. NW Edmonton, AB,Canada
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
18
18
years of professional experience
Work History
Custodial Assistant
Garth Worthington School
Edmonton, AB
09.2023 - 06.2024
- Monitored building security and safety by locking doors or avoiding hazards.
- Notified managers of repair needs or additions to building operating systems.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Kept business entrances clean, tidy and professional in appearance.
- Used ladders safely when accessing hard-to-reach areas for cleaning purposes.
- Cleaned carpets using industrial vacuums.
- Swept, and vacuumed floors in assigned areas; emptied waste receptacles.
- Cleaned windows, walls, ceilings, and fixtures using appropriate cleaning solutions.
Custodial Assistant
Sakaw School
Edmonton, AB
11.2022 - 07.2023
- Swept, and vacuumed floors in assigned areas; emptied waste receptacles.
- Cleaned windows, walls, ceilings, and fixtures using appropriate cleaning solutions.
- Stocked restrooms with supplies such as toilet paper and hand soap.
- Maintained inventory of janitorial supplies and equipment; ordered additional items when needed.
- Reported any maintenance or safety issues to the supervisor immediately.
- Ensured all safety protocols were followed while performing duties.
- Inspected buildings regularly to identify potential hazards or problems.
Environmental 1
Alberta Health Services- University of Alberta Hospital
Edmonton, AB
07.2006 - 08.2022
- Completed regular and thorough cleaning of equipment, floors and furniture.
- Maintained business cleanliness protocols by inspecting guest rooms.
- Conducted inventory of cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Logged and documented cleaning activities and reported on issues.
- Tracked cleaning supplies and inventory, reordering when necessary to maintain appropriate stock.
- Followed hospital cleanliness, professionalism and customer service standards.
Retail Sales Associate
Goodwill Industries of Alberta
Edmonton, AB
2005 - 2009
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Assisted in ringing up sales at registers and bagging merchandise.
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Answered telephone to give callers store information and look up order details.
Live-In Nanny
Gay Anne & Darrel Derk
Edmonton, AB
1999 - 2003
- Posted parents' contact information and first responder phone numbers in case of emergency situations.
- Regulated children's schedules to balance rest, learning and play.
- Interacted positively with children to promote mental and emotional development.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
Education
Diploma - Business Administration
East West College of Business And Technology
05-2024
Education Assistant -
East West College of Business And Technology
Calgary, AB01.2023
Health Care Aide -
Makami College
Edmonton, AB12.2021
Medical Office Assistant -
Reeves College
Edmonton, ABHotel and Restaurant Management -
University of Manila Philippines
Manila, PhilippinesSkills
- Good Work Ethic
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Detail-Oriented
- Customer Service
- Excellent Written and Verbal Communication
- Computer Skills
- Active Listening
- Team Building
- Planning & Organizing
- Cash Handling
- Ability to Lift 40 pounds
- Flexible Schedule
- Deep Cleaning Protocols
- First Aid/CPR
- PPE Use
- WHMIS Training
- Safe Chemical Handling
Training
- Menisa Daycare and Out Of School Care- April 5 to May 5, 2023
- Extendicare Eaux Claires- Dec. 3 to Dec. 17, 2023
- Villa Marguerite- Park Place Seniors Leaving- Sept. 23 to Oct. 22, 2021
- Lifestyle Options Retirement Communities- Whitemud- Aug. 24 to Sept. 7, 2021
- Basic Life Support- June 8, 2021
- Orientation for Caregiver Training Edmonton- Area Child and Family Services Region 6- 2007
- International Cuisine and Front Office (University of Manila, Philippines)- 1994
Timeline
Custodial Assistant
Garth Worthington School
09.2023 - 06.2024
Custodial Assistant
Sakaw School
11.2022 - 07.2023
Environmental 1
Alberta Health Services- University of Alberta Hospital
07.2006 - 08.2022
Retail Sales Associate
Goodwill Industries of Alberta
2005 - 2009
Live-In Nanny
Gay Anne & Darrel Derk
1999 - 2003
Diploma - Business Administration
East West College of Business And Technology
Education Assistant -
East West College of Business And Technology
Health Care Aide -
Makami College
Medical Office Assistant -
Reeves College
Hotel and Restaurant Management -
University of Manila Philippines
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