Joanna Wilfred
Scarborough
Summary
Hardworking and detail-oriented housekeeping professional with experience in hotels, residential cleaning, and janitorial services. Skilled in maintaining hygienic, organized, and welcoming environments. Reliable, fast learner, and committed to delivering excellent service.
Overview
2026
2026
years of professional experience
Work History
Cleaner Supervisor
SparklePro Cleaning Services
04.2023 - Current
- Provided deep cleaning for residential and office spaces
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
House Keeping Assistant
Hesitance Kandalama
2022 - 2023
- Proactively addressed potential housekeeping issues by conducting regular inspections and initiating corrective actions as needed.
- Provided exceptional service during high-occupancy periods, maintaining quality standards despite increased demands.
- Demonstrated attention to detail when performing deep-cleaning tasks, resulting in outstanding room condition
- Collaborated with other departments to ensure seamless guest experiences through effective communication and teamwork.
- Enhanced guest satisfaction by providing thorough and efficient cleaning services in guest rooms and common areas.
Housekeeping Attendant
Cinnamon Lodge Hotel
01.2021 - 06.2022
- Cleaned and prepared guest rooms, bathrooms, and common areas.
- Replaced linens, restocked amenities, and ensured high presentation standards.
- Assisted in laundry services and reported maintenance issues.
- Worked in a fast-paced environment with a focus on guest satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Education
GCE O/L - undefined
Habarana National School
Habarana01.2021
Skills
- Hotel & Residential Cleaning
- Floor Care (vacuuming, polishing, mopping)
- Time Management & Reliability
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking Abilities
- Calm under pressure
- Organization and time management
Languages
English
Tamil
Sinhalese
Elementary
Timeline
Cleaner Supervisor
SparklePro Cleaning Services
04.2023 - Current
Housekeeping Attendant
Cinnamon Lodge Hotel
01.2021 - 06.2022
GCE O/L - undefined
Habarana National School
House Keeping Assistant
Hesitance Kandalama
2022 - 2023
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