Joanna Mojica
Ulta Cosmetics
Palm Desert
6
years of professional experience
Hardworking Salon Assistant experienced in shampooing, conditioning and rinsing guests hair using salon-exclusive products. Skilled at escorting clients to and from treatment rooms, keeping stations neat, and clean and assisting with coloring procedures. Friendly and talkative with excellent organizational and time management abilities.
Work History
Task Associate
11 Months- Assisted in inventory management to ensure stock availability and optimize product placement.
- Collaborated with team members to enhance customer service experience and resolve inquiries effectively.
- Implemented process improvements for merchandise displays, increasing visual appeal and sales potential.
- Trained new associates on operational procedures, promoting consistency in service delivery and efficiency.
- Stocked designated items on shelves, end caps and displays.
- Safely and securely loaded items to prevent damage during transport.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Dolce Salon
1 Year 5 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
2 Years 1 Month- Engaged customers by providing product knowledge and tailored recommendations to enhance satisfaction.
- Assisted in performing a variety of cosmetic treatments, enhancing client satisfaction and service quality.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Supported senior cosmetologists by preparing tools, products, and equipment for various procedures.
- Collaborated with team members to streamline appointment scheduling and maximize client flow efficiency.
- Educated clients on proper post-treatment care, fostering long-term relationships and encouraging repeat visits.
- Provided exceptional assistance during color treatments, meticulously mixing formulas according to stylist instructions for accurate results.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
High School Diploma
Cosmetology - Cosmetologist
Skills
Time management
Multi-tasking strength
Client consultation
Salon maintenance skills
Shampooing and conditioning
Waxing and hair removal techniques
Health and safety regulations
Hair coloring
Waxing services
Sales and upselling
Scalp treatments
Color application
Timeline
Task Associate
Ulta Cosmetics
02.2022 - 01.2023Read More
Dolce Salon
Sonian
03.2018 - 08.2019Read More
Sales Associate
ABBYY
02.2017 - 03.2019Read More
Colleen O'hara Beauty Academy
Cosmetology from Cosmetologist
Read More
Mark Twain High
High School Diploma
Read More