Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joanna Milian Moreno

Glendale

Summary

Responsible, productive and passionate first- generation college student and individual, seeking for a job opportunity with the goal to gain more experience. I am someone who enjoys helping others and is willing to learn and adapt along the way. Being fluent in both, Spanish and English allows me to connect with more people around the world and guide those who struggle to feel welcomed. Experienced in customer service and dedicated to help and facilitate someone's experience. Enjoys working with other's and making everyone feel included.

Overview

2
2
years of professional experience

Work History

Cashier

Guerrero Market And Take Out Inc.
06.2023 - 09.2023
  • Welcomed customers and helped determine their needs
  • Operated cash register for cash and credit card transactions
  • Worked flexible schedule and extra shifts if needed
  • Restocked and organized new merchandise
  • Assisted consumers with returns, refunds and resolving any transaction issues
  • Translated and guided customers with language barrier

Front Desk Supervisor

Pasadena City College
08.2023 - 06.2025
  • Guided students to desired areas in the center
  • Informed visitors about what the center offered
  • Helped set up and advertise the center during school events
  • Translated when language barrier was present
  • Ensured team collaboration and communication
  • Trained new staff on procedures, requirements and responsibilities

Education

Associate of Science - Natural Sciences / Nursing

Pasadena City College
Pasadena, CA
06-2025

High School Diploma -

Herbert Hoover High School
Glendale, CA
06.2023

Skills

  • Customer service
  • Communication Skills
  • Bilingual
  • Problem Solver
  • Punctual
  • Open Minded
  • Eager to learn and improve
  • Patient

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Supervisor

Pasadena City College
08.2023 - 06.2025

Cashier

Guerrero Market And Take Out Inc.
06.2023 - 09.2023

Associate of Science - Natural Sciences / Nursing

Pasadena City College

High School Diploma -

Herbert Hoover High School
Joanna Milian Moreno