Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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JOANNA MICHALSKI

Milton,ON

Summary

A highly organized, hardworking, and quick learner looking for a change in career. Looking for a permanent position to expand my knowledge and skills. To make use of my can-do attitude to achieve the goals of the workplace that focuses on company quotas and experience.

Overview

7
7
years of professional experience

Work History

Sewing Machine Operator

AZX Sport
10.2023 - Current
  • Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
  • Met strict deadlines for production by efficiently managing workload and prioritizing tasks.
  • Demonstrated adaptability by quickly learning new machinery models as they were introduced into the workshop setting.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Collaborated with team members to ensure smooth workflow and consistent productivity in a fast-paced environment.

Independent Sales Representative

Combined Insurance
04.2022 - 02.2023
  • Consulted with customers to assess requirements, offer policy recommendations and assisting customers with filling out applications accurately.
  • Emphasized product specifications to meet customer needs.
  • Excelled in negotiation and conflict resolution with unsatisfied customers by actively listening to their concerns, reviewing their insurance policies, and revising policies to align with their needs.
  • Boosted sales by developing strong relationships with clients through attentive service and understanding their unique needs, leading to repeated business and referrals.
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally via call, email, or in-person.

Cook

The Marquee Steakhouse and Piano Lounge
09.2017 - 01.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
  • Maintained well-organized mise en place to keep work consistent.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Communicated closely with servers to fully understand special orders for customers.

Bartender/ Cook

Wild Wing
03.2019 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties according to established procedures, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

High School Diploma -

Bishop P.F. Reding Catholic Secondary School
Milton, On
2014

Some College (No Degree) - Art Fundamentals

Sheridan
Oakville, On

Skills

  • Great Customer Service
  • Attention to Detail
  • Quick Learner
  • Time Management
  • Organized
  • Team Player
  • Multi-tasker
  • Great Under Pressure
  • Problem-Solving
  • Adaptable
  • Critical Thinking

Additional Information

I work very well in a team or on my own, always trying to create a positive environment and there to help my fellow employees in need. Friendly to any customer that needs help or that has any issues. Following directions is very important to me, I strive to learn and understand how to do my job correctly. I am hard-working, dedicated and give it my all in any job I have. I am Fluent in English and have general computer knowledge.

Timeline

Sewing Machine Operator

AZX Sport
10.2023 - Current

Independent Sales Representative

Combined Insurance
04.2022 - 02.2023

Bartender/ Cook

Wild Wing
03.2019 - 01.2020

Cook

The Marquee Steakhouse and Piano Lounge
09.2017 - 01.2022

High School Diploma -

Bishop P.F. Reding Catholic Secondary School

Some College (No Degree) - Art Fundamentals

Sheridan

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JOANNA MICHALSKI