Joanna Masias
Bakersfield
Summary
Successful, motivated professional with 15+ years of experience in a large retail environment. Interpersonal and multitasking abilities, meets tight deadlines every time. Experienced Cashier, and Merchandiser with a general education background. Proficient in basic computer skills, bilingual in Spanish, and possess strong leadership and customer service focus. Skilled in cash handling, merchandising, scheduling, communications, and inventory. Seeking to obtain a position to utilize and further develop these skills.
Overview
13
13
years of professional experience
Work History
Cashier Assistant/ Front End
Costco
11.2023 - Current
- Greet customers
- Assist members un loading and loading merchandise to basket
- Managed cash register transactions with speed and accuracy, resulting in efficient customer service and minimized wait times
- Assisted in restocking merchandise shelves, ensuring products were neatly organized and easily accessible for customers
- Provided exceptional customer service by answering product inquiries, offering assistance, and resolving customer concerns in a professional manner
Wearhouse Associate/Splitter
Ross Distribution Center
11.2022 - 11.2023
- The Splitter associate scans, picks and distributes merchandise using the best method process, inbound SKU cartons to outbound store cartons
- Merchandise is put into cartons that are destined for an individual store
- One's store carton reach capacity, the container is closed and pushed onto the takeaway conveyor for shipping
- Efficiently sorted and segregated incoming shipments to designated areas within the warehouse for processing and distribution
- Operated Electrical forklift and other equipment to safely transport and move heavy materials throughout the warehouse
- Inspected and verified accuracy of product quantities and quality to ensure compliance with company standards
- Collaborated with team members to meet daily production goals and maintain a clean and organized work environment
Store Manager
Eurostar-WSS
08.2012 - 11.2021
- Managed the open and closing operations for a $5.5 million store
- Oversaw all aspects of daily store operations to ensure efficiency and profitability
- Implemented strategies to optimize sales, reduce costs, and improve customer satisfaction
- Led a team of employees to achieve sales goals and provide exceptional customer service
- Maintained inventory levels and merchandising standards to meet company guidelines and customer demand
- Receiving and processing daily shipment, merchandise and allocate product
Education
High School Diploma - General
Roosevelt High School
BOYLE HEIGHTS05.2000
Skills
- Basic Computer Skills
- Bilingual (Spanish)
Personal Information
Date of Birth: 06/15/82
Timeline
Cashier Assistant/ Front End
Costco
11.2023 - Current
Wearhouse Associate/Splitter
Ross Distribution Center
11.2022 - 11.2023
Store Manager
Eurostar-WSS
08.2012 - 11.2021
High School Diploma - General
Roosevelt High School
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