Joanna Ludke
Sherwood Park
Summary
Hardworking professional with skills in food preparation, cleaning and supply management. Focused on food safety and quick service for customers. Specializes in food. Experienced in leading front-of-house operations with emphasis on customer satisfaction, team management and optimized workflow. Strengths lie in strong communication skills, conflict resolution and maintaining high standards of service. Demonstrated success in transforming hostessing teams to improve efficiency and guest experience. Known for creating welcoming atmospheres that have consistently enhanced customer loyalty and positive reviews.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Preparation Worker
Red Robin
Sherwood Park
12.2017 - 05.2025
- Maintained cleanliness and organization of kitchen equipment and utensils.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Ensured compliance with portion sizes, quality standards, and kitchen rules.
- Re-stocked, organized and arranged service and food stations.
Restaurant Hostess
Ricky's All Day Grill
Sherwood Park
02.2019 - 06.2019
- Greeted customers and escorted them to their tables.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Restaurant Hostess
Red Robin
Sherwood Park
12.2017 - 05.2018
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Dishwasher
Red Robin
Sherwood Park
12.2017 - 05.2018
- Operated commercial dishwashing machines efficiently.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
Education
High School Diploma -
Fresh Start Westmount
Edmonton06-2018
Skills
- Communication skills
- Attention to detail
- Restaurant operations
- Food handling safety
- Team contribution
Certification
- Proserve Liquor License obtained 2018
- Food Service Foundations Norquest Hospitality
Timeline
Restaurant Hostess
Ricky's All Day Grill
02.2019 - 06.2019
Food Preparation Worker
Red Robin
12.2017 - 05.2025
Restaurant Hostess
Red Robin
12.2017 - 05.2018
Dishwasher
Red Robin
12.2017 - 05.2018
High School Diploma -
Fresh Start Westmount