In addition to my degrees and certificates in higher education, I have work experience as a bookseller, as a six-time published prose writer, with fast-paced work environments, and leading a creative writing club for two years.
Overview
10
10
years of professional experience
Work History
Bookseller
Barnes & Noble Bookstore
San Mateo, CA
10.2019 - 12.2024
Organized, became informed about, and worked with books at Barnes & Noble Bookstore
Performed book-centered customer service at Barnes & Noble Bookstore
Assisted customers in locating books and providing recommendations based on interests.
Organized inventory, ensuring accurate stock levels and timely restocking of shelves.
Barista
Starbucks Cafe
San Carlos, CA
01.2015 - 05.2016
Performed customer service at Starbucks Cafe
Became competent in making drinks/food at Starbucks Cafe
Collaborated with team members to maintain store cleanliness and visual merchandising standards.
Resolved customer inquiries and complaints, enhancing overall shopping experience.
Processed sales transactions efficiently using point-of-sale systems.
Education
Associate's Degree - English
College Of San Mateo
03-2025
Bachelor’s Degree - English
University of California, Berkeley
03-2027
Certificate - Creative Writing
The College Of San Mateo
03-2025
Skills
Fast learner
Leadership skills
Excellent verbal and written communication
Positive attitude
Time management
Attention to detail
Published seven short creative writing pieces in literary journals
Record for most elected readings at the College of San Mateo’s Writer’s Ruckus (4x)
Able to teach writing to student and direct group meetings with tact
Performed customer service with patience
Sold enough Barnes & Noble memberships to be #2 in membership sales at the local store
Made employee of the month at Barnes and Noble Bookstore
Mastered making Starbucks drinks and food
Reading comprehension
Product recommendations
Other
President of the Creative Writing Club at The College Of San Mateo for 4x Semesters