Joanna Maloney
El Cajon
Summary
Dynamic office support specialist skilled in logistics and data management, driving improvements in patient care through effective scheduling and documentation. Strong organizational and communication skills facilitate streamlined processes and enhance team collaboration.
Overview
7
7
years of professional experience
Work History
Office Support Specialist
San Diego Sheriff Office
San Diego
10.2023 - 03.2025
- Set up and maintained physical and electronic filing systems for subpoenas and report requests, improving document retrieval efficiency
- Maintained inventory of office supplies, ensuring availability for daily operations
- Performs office organization duties to ensure a safe and efficient work environment
- Prepared correspondence, memos, and reports to facilitate effective communication within the office
- Sets up and maintains office files and records
- Answer/screen/direct incoming calls to the station
- Data entry into various programs
- Input data into various databases, such as Oracle
- Maintained functionality of office equipment to support daily operations
- Gathers documentation for services
- May explain how to perform work to others
- Held a P Card and performed relevant duties
Medical Assistant
Scripps Coastal Medical Group Family Med & Pediatrics
Chula Vista
03.2021 - 09.2023
- Logged patient data for incoming and current patients, maintaining accurate records for efficient care.
- Perform vital check & proper documentation matching with patient
- Perform scheduling for patients
- Assist in adult and pediatric surgical procedures
- Addressed and routed medical calls from patients to doctors, facilitating timely communication and response.
- Managed inventory levels, ensuring optimal stock availability for seamless operations.
Medical Assistant
Borrego Health
La Mesa
11.2019 - 04.2020
- Perform vital checks and proper documentation match with patients.
- Tracked and updated patient calls and referral statuses to ensure continuity of care.
- Processed patient referrals to ensure timely access to care.
- Facilitated patient transfers and completed paperwork for diverse backgrounds, effectively managing concerns of exasperated patients.
- Logged data for incoming and current patients to maintain accurate health records.
- Perform scheduling spreadsheets.
- Perform cycle counts of immediate supply and equipment assigned
- La Mesa Women's Health & Wellness
Medical Assistant
Family Health Centers of San Diego
San Diego
10.2017 - 08.2019
- Logged data for incoming and current patients to maintain accurate patient records.
- Perform vital checks and proper documentation match with patients.
- Tracked and updated calls and referrals to ensure timely follow-up and patient care.
- Managed scheduling spreadsheets to coordinate appointments and optimize clinic workflow.
- Perform processing referrals.
- Assisted in OB/GYN procedures to support patient care.
- Perform cycle counts of immediate supply and equipment assigned
- Inventory Management
Education
Associates - Respiratory Therapy
Pima Medical Institute
San Marcos, CA07-2026
Associates - Human Biology
National University
La Jolla, CA03-2019
Medical Assistant Diploma -
Concorde College
Chula Vista, CA11-2016
H.S Diploma -
Valhalla High School
Rancho San Diego, CA06-2015
Skills
- Medical procedures
- EMR
- EPIC
- CERNER
- Patient care
- Referral processing
- Scheduling
- Appointment scheduling
- Medical records
- Administrative tasks
- Inventory management
- Word
- Excel
- QuickBooks
- NetSuite
- SAGE 100
- CPR
- ACLS certified
- Communication
Additional Qualifications
- Other applications: Word, Excel (Microsoft Office), QuickBooks, Net suite, SAGE 100.
- Clinical/Medical procedures
- EMR/EPIC/CERNER
- Administrative duties
- Processing referrals
- Scheduling
- CPR & ACLS certified exp. 02/28/28
Languages
Spanish
Professional
Timeline
Office Support Specialist
San Diego Sheriff Office
10.2023 - 03.2025
Medical Assistant
Scripps Coastal Medical Group Family Med & Pediatrics
03.2021 - 09.2023
Medical Assistant
Borrego Health
11.2019 - 04.2020
Medical Assistant
Family Health Centers of San Diego
10.2017 - 08.2019
Associates - Respiratory Therapy
Pima Medical Institute
Associates - Human Biology
National University
Medical Assistant Diploma -
Concorde College
H.S Diploma -
Valhalla High School