Joanna Day
Porterville
Summary
Qualified office administrator with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Overview
9
9
years of professional experience
Work History
Office Administrator
Cellu-Con Inc.
06.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
Server
Cracker Barrel Old Country Store
12.2018 - 09.2020
- Met customer demands in a quick and friendly manner
- Introduced customers to new menu items and successfully built and fostered customer relationships
- Recommended daily specials and discounts to successfully up-sell limited-time food products
- Responsible for taking customer orders and ensuring customer satisfaction
CNA
Sun Villa Rehabilitation Center
07.2016 - 05.2017
- Reliable, service professional with excellent patient care and charting skills
- Routinely commended for charting accuracy due to the meticulous attentions to detail
- Continuously called upon to manage the nurses station to greet visitors and respond to phone calls and In-person information requests
Education
High School Diploma -
Strathmore High School
Strathmore, CA05-2009
Associate of Science - Business Administration
Porterville College
Porterville, CA05-2024
Skills
- Time management
- Office administration
- Administrative support
- Database entry
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Office Administrator
Cellu-Con Inc.
06.2021 - Current
Server
Cracker Barrel Old Country Store
12.2018 - 09.2020
CNA
Sun Villa Rehabilitation Center
07.2016 - 05.2017
High School Diploma -
Strathmore High School
Associate of Science - Business Administration
Porterville College
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