JOANNA CROSBY
Glace Bay,NS
Summary
Compassionate Early Childhood Educator committed to supporting emotional, social, and academic development of young children. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Strong desire to complement education-based strategies with techniques to promote overall health and wellness. Detail-oriented team player with ability to handle multiple projects simultaneously.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Jewels And Gems Daycare
05.2014 - 03.2020
- Cultivated a safe and inclusive classroom environment that promoted physical, academic, and social development by implementing diverse classroom and outdoor activities
- Maintained and fostered positive and constructive interactions with staff, families, and children
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, circle time, naptime ensuring smooth operation of daily schedule
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children
- Instructed children in health and personal habits, such as eating, resting, and toileting
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Caregiver/Nanny
Private Residence
04.2014 - 03.2020
- Promoted good nutrition habits among children by encouraging healthy food choices during meal times
- Engaged with children on individual basis to build positive relationships and promote learning
- Supported children with special needs, creating customized learning strategies to accommodate various abilities
- Assisted with feeding and monitored intake to help children achieve nutritional objectives.
Customer Service Representative
Rogers MSD
09.2015 - 07.2017
- Developed rapport with customers through active listening skills
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Updated account information to maintain customer records.
Education
Early Childhood Education -
Nova Scotia Community College
Sydney, NS05.2015
Skills
- Adaptability and Flexibility
- Strong Work Ethic
- Problem-solving abilities
- Conflict Resolution
- Patience
- Active Learning/Listening
- Relationship Building
- Time Management abilities
- Interpersonal Skills
- Positive Reinforcement
- Customer Service
- Technical Support
Certification
- WHMIS, 05/24
- Basic Workplace First Aid - CPR C and AED, 04/24, 04/27
- Food Handler - Basics, 04/24, 04/29
- COVID Best Practices, 04/24
- Allergy Awareness, 04/24
- Northstar Digital Literacy - Basics, 05/24
- Nova Scotia Best - TIANS, 05/24
Timeline
Customer Service Representative
Rogers MSD
09.2015 - 07.2017
Early Childhood Educator
Jewels And Gems Daycare
05.2014 - 03.2020
Caregiver/Nanny
Private Residence
04.2014 - 03.2020
- WHMIS, 05/24
- Basic Workplace First Aid - CPR C and AED, 04/24, 04/27
- Food Handler - Basics, 04/24, 04/29
- COVID Best Practices, 04/24
- Allergy Awareness, 04/24
- Northstar Digital Literacy - Basics, 05/24
- Nova Scotia Best - TIANS, 05/24
Early Childhood Education -
Nova Scotia Community College
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