Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Joanna  Cabrera

Joanna Cabrera

San Bernardino

Summary

Dedicated professional with strong customer service skills, adept at enhancing customer satisfaction and team collaboration. Proven ability to train new associates and resolve complaints effectively, ensuring seamless operations.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
San Bernardino, CA
07.2025 - Current
  • Crafted customized sandwiches according to customer specifications, ensuring quality and freshness.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Assisted in training new team members on sandwich preparation techniques and customer service protocols.
  • Executed cash handling procedures accurately, processing transactions efficiently to enhance customer experience.

Front End Associate

DDS DISCOUNTS
5537 Philadelphia St Ste A, Chino, CA 91710
10.2024 - 10.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Implemented loss prevention techniques by monitoring customer interactions and identifying suspicious activities.
  • Provided training support to new associates on customer service protocols and store operations.
  • Resolved customer complaints effectively, enhancing satisfaction and loyalty through attentive service.

Cashier Team Lead

Ross Dress for Less
5501 Philadelphia St , Chino Ca ,91710
08.2021 - 01.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure optimal workflow.

Education

High School Diploma -

Arroyo Valley High School
San Bernardino, CA
05.2011

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • POS
  • Inventory

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sandwich Artist

SUBWAY®Restaurants
07.2025 - Current

Front End Associate

DDS DISCOUNTS
10.2024 - 10.2025

Cashier Team Lead

Ross Dress for Less
08.2021 - 01.2023

High School Diploma -

Arroyo Valley High School
Joanna Cabrera