JOANNA BOYDAK
San Francisco
Summary
Recent graduate with experience in marketing, sales, and customer service. Proven ability to collaborate with effective teams to meet deadlines and exceed business objectives through innovative solutions. Seeking a marketing role in a team-oriented environment that values dedication and promotes career growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
European Touch Housecleaning Inc
01.2009 - 08.2009
- Responsible for presenting a myriad of marketing packages, working with management on budgets, costs and a feasible partnership for customers
- Partnered with internal and external decision makers to present effective marketing strategies, resulting in a revenue growth of 25% through the introduction of online advertising through ServiceMagic and Pennysaver.com
- Optimized online presence through SEO and SEM, conducting research on various demographic groups to recommend tactics to acquire new and retain existing accounts
- Utilized Zoomit software to optimize customer use online, improving website design while providing support to clients via phone and e-mail
- Established budgets and analyzed prior year expenditures to forecast yearly annual spending, presenting findings to key decision makers and recommending effective strategies
- Managed projects with a diverse group of competencies and cultures, working with teams on effective methods of communication to ensure project status updates are in place to meet strict deadlines
- Responsible for all logistical aspects, including workshop activities, schedule coordination, event safety features and personnel.
Marketing Intern
Hayes Martin Associates
06.2008 - 08.2008
- Held directly responsible for preparing job orders for ad, direct mail and brochure revisions, routing them through traffic to product and accounts teams for review and approval
- Compiled client billing by pulling job jackets and writing job descriptions, logging all expenditures and budgetary items and routing for approval
- Partnered with local media business partners on promoting events unique to the local market, resulting in increased revenue and bottom line profits
- Worked hand in hand with marketing, advertising and public relations on product and service offerings, implementing programs targeted at new account development
- Created all sales and promotional materials, including flyers, schedules of events, brochures and various other aspects of marketing portfolios
- Corresponded with writers, helping create layouts and themes for special events and proofreading promotional literature for spelling and grammatical errors
- Explored new markets and platforms, targeting new demographics to sell solutions and services, conducting field tests and reporting results to project teams.
Chili's Restaurant, Grill and Motif
05.2007 - 08.2007
Administrative Assistant
European Touch Housecleaning Inc
05.2006 - 08.2006
- Responsible for office managerial duties and administrative tasks, including scheduling appointments, coordinate schedules and reviewing and processing documents
- Oversaw office administration, customer service initiatives, filing, answering phone, and proper documentation
- Implemented a process to coordinate employee work schedules, introducing online schedule postings that were readily accessible to optimize office staff production
- Managed inventory control, working with suppliers on office supply ordering and costs via online and in person, ensuring necessary equipment is on hand to run the office efficiently
- Oversaw the readiness procedures for daily office operations, including opening, having full front desk activities operational, and preparing the office at the close of business for the following day.
Education
Bachelor of Science Degree - Business Administration, Marketing
San Diego State University
Bachelor of Science Degreebb - Business Administration, Marketing
San Diego State University
Bachelor of Science Degree - Business Administration, Marketing
San Diego State University
Bachelor of Science Degree - Business Administration, Marketing
San Diego State University
Skills
- Customer service
- Event planning
- Teamwork and collaboration
- Detail-oriented
Certification
- Qa Training, 1 year
- Dev License, 6 months
Languages
Basque
Professional Working
Timeline
Marketing Coordinator
European Touch Housecleaning Inc
01.2009 - 08.2009
Marketing Intern
Hayes Martin Associates
06.2008 - 08.2008
Chili's Restaurant, Grill and Motif
05.2007 - 08.2007
Administrative Assistant
European Touch Housecleaning Inc
05.2006 - 08.2006
Bachelor of Science Degree - Business Administration, Marketing
San Diego State University
Bachelor of Science Degree - Business Administration, Marketing
San Diego State University
- Qa Training, 1 year
- Dev License, 6 months
Bachelor of Science Degree - Business Administration, Marketing
San Diego State University
Bachelor of Science Degreebb - Business Administration, Marketing
San Diego State University
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