Summary
Overview
Work History
Education
Skills
Timeline
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JOANNA ASHEGHAN

Ottawa

Summary

A self-driven, detail-oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals for succession. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Sales Associate

Toys R Us
05.2022 - Current
  • Provided customer service including greeting customers, locating, and discussing merchandise.
  • Processed customer transactions accurately and efficiently.
  • Worked and managed effectively in fast-paced environments and handled online orders efficiently.
  • Recognized customer needs and provided assistance, resulting in increased customer loyalty and satisfaction.

Sales Associate

Shahr bookstore
01.2020 - 06.2021
  • Provided customer service including greeting customers, locating, and discussing books.
  • Responsible for organizing the bookstore daily, before opening the store and after closing.
  • Assisted customers with book recommendations and was responsible for arranging book clubs.

Tutor

Shetab institution
05.2018 - 01.2020
  • Elementary school tutoring, teaching math, science, and English.
  • Encouraged children to engage in the teaching process to increase their self-esteem and to make subjects enjoyable and easier to learn.
  • Made a safe space for kids so they can be comfortable expressing themselves without stress.

Education

Honours Bachelor of Social Science - Economics

University of Ottawa
Ottawa, ON
08-2026

Skills

  • Time management
  • Organization skills
  • Management skills
  • Critical thinking
  • Work ethic
  • Task-oriented
  • Computer skills (Word, Outlook, PowerPoint, Excel, R programming)
  • Problem-solving skills
  • Teamwork and collaboration

Timeline

Sales Associate

Toys R Us
05.2022 - Current

Sales Associate

Shahr bookstore
01.2020 - 06.2021

Tutor

Shetab institution
05.2018 - 01.2020

Honours Bachelor of Social Science - Economics

University of Ottawa

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JOANNA ASHEGHAN