Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

JoAnn Sottile

Thousand Oaks

Overview

8
8
years of professional experience

Work History

Product Development Coordinator

Lifetech Resources
Moorpark
08.2024 - 03.2025
  • Managed end-to-end product development across skincare, haircare, and body care categories, ensuring brand strategy alignment and timely execution.
  • Drafted comprehensive product briefs in collaboration with R&D, Regulatory, Packaging teams, and external vendors.
  • Maintained organized records of samples, feedback, and laboratory communications.
  • Collaborated with marketing on pre-launch activities including sample requirements, product positioning, and key messaging.
  • Researched beauty trends, ingredient innovations, and consumer insights to inform product pipeline and storytelling.

Account Manager

Lifetech Resources
Moorpark
08.2023 - 08.2024
  • Managed key accounts for 10 beauty brands, driving substantial business growth.
  • Developed comprehensive annual business plans featuring client insights and sales analysis.
  • Created price quotes and negotiated adjustments to meet target COGS for product launches.
  • Identified product portfolio gaps and collaborated with development teams on innovations.

Business Operations Associate

Lifetech Resources
Moorpark
09.2020 - 08.2023
  • Generated key reports on sales analysis, operational metrics, labor variance, air pollution compliance, and wastewater management.
  • Tracked sustainability data for annual EcoVadis assessments, supporting company-wide ESG objectives.
  • Attended new product launch meetings, documented minutes, and coordinated follow-ups on action items.

Customer Service Representative

Easton-Bell Sports
Thousand Oaks
05.2017 - 07.2020
  • Managed returns, exchanges, and warranty claims to ensure timely resolutions for customers.
  • Responded to inquiries via phone and email, maintaining high service quality and accurate order tracking.
  • Trained temporary customer service staff to enhance operational efficiency.
  • Oversaw all customer communications on Facebook Messenger for Easton Baseball, Softball, and Slowpitch brand pages.

Education

Bachelor of Science - Public Relations

Northern Arizona University
Flagstaff, AZ
05-2017

Skills

  • Smartsheet and ERP systems
  • Salesforce and NetSuite
  • Microsoft Excel proficiency
  • Project management expertise
  • Client relationship management
  • Product lifecycle oversight
  • Costing and pricing strategies
  • Sales analysis skills
  • Regulatory compliance knowledge

Affiliations

  • Big Sister Mentor for Big Brothers Big Sisters, Ventura County

Timeline

Product Development Coordinator

Lifetech Resources
08.2024 - 03.2025

Account Manager

Lifetech Resources
08.2023 - 08.2024

Business Operations Associate

Lifetech Resources
09.2020 - 08.2023

Customer Service Representative

Easton-Bell Sports
05.2017 - 07.2020

Bachelor of Science - Public Relations

Northern Arizona University

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JoAnn Sottile