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Dynamic and results-driven Product Development and Brand Manager with over a decade of experience in the fashion, sportswear, and retail industries. Proven leadership in driving product innovation, enhancing brand positioning, and optimizing supply chain operations. Expert in managing cross-functional teams, supplier negotiations, and strategic planning. Adept at overseeing end-to-end product lifecycle management, ensuring alignment with business objectives and market demands. Recognized for strong analytical skills, market trend awareness, and the ability to deliver high-quality products within tight deadlines.

 Business development and client relations professional with experience managing customer accounts, coordinating cross-functional teams, and preparing proposals and RFPs in both product and technology sales environments. Skilled at serving as the primary point of contact between customers and internal stakeholders, resolving escalations, and keeping orders, ERP data, and project details accurate and on track. Known for reliable follow-through, clear communication, and building lasting client relationships. 

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Adept at driving product innovation and market competitiveness, I leveraged management and creative thinking at Fantasma Toys to enhance product development processes, achieving significant customer satisfaction improvements. My expertise in vendor negotiation and prototyping, combined with a proven track record in sales and customer service, positions me as a dynamic force in any team.

JoAnn Sottile

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Product Development Coordinator

Account Manager

Business Operations Associate

Customer Service Representative

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Bachelor of Science - Public Relations

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Product Development Coordinator

Account Manager

Business Operations Associate

Customer Service Representative

Bachelor of Science - Public Relations

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