Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
Generic

JOANN PERCHARD-DURAN

Etobicoke,Canada

Summary

Dynamic and results-driven Regional Sales Manager with over 22 years of extensive experience in the health industry, including expertise in sales management, training development, and consultative selling. Proven track record of driving significant revenue growth and delivering impactful sales training initiatives to enhance team performance. Exceptional communicator and coach, dedicated to fostering a high-performance culture and aligning marketing strategies with sales objectives. Committed to achieving and exceeding demanding targets while providing an exceptional standard of service.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Regional Manager, Ostomy

Hollister Limited
, Canada
05.2024 - Current
  • Leading a team of six TMs and develop regional sales strategies that align with global sales excellence initiatives, fostering a culture of continuous improvement and high performance across teams
  • Collaborate with the Clinical and Marketing teams to create comprehensive onboarding plans, sales training materials and ensure alignment with consultative selling principles
  • Perform Quarterly business reviews with each TM and presented regional overview to the Canadian leadership team
  • Analyze market trends and customer feedback to drive product launches and marketing/sales strategies, effectively enhancing market penetration

Regional Manager Ostomy and Continence Care

Hollister Limited
, Canada
01.2019 - 12.2023
  • Successfully drove significant and sustainable growth in customer base, and consistent 100% Club achiever
  • Developed comprehensive sales plans and reports, utilizing KPIs to measure success and implement adjustments as needed to enhance sales performance

Key Account Manager Ostomy: Wound, Ostomy, Continence Care, Critical Care

Hollister Limited
, Canada
01.2016 - 12.2018
  • Managed key account relationships, identifying customer needs and translating them into effective sales strategies and training programs to improve outcomes
  • Led the development and execution of strategic key account initiatives for multiple product lines, resulting in improved sales effectiveness, improved C-Suite relationships and customer engagement

Territory Manager

Hollister Limited
Greater Toronto Area, Canada
01.2002 - 12.2015
  • Managed a diverse portfolio of accounts, building trust and strong relationships that led to repeat business and increased market share

Public Health Nurse

Toronto Public Health and Peel Region Public Health
, Canada

Registered Nurse - Family Planning Clinic

Nurse Manager

Cardiolink Inc

Education

Master’s in business administration -

Heriot Watt University

Bachelor of Science - Nursing

Ryerson

Registered Nursing Diploma -

General Hospital School of Nursing

Skills

  • Sustainability
  • Complex problem-solving
  • Strategic planning
  • Forecasting
  • Proficient in Power Point and Excel
  • Excellent presentation skills
  • Strong relationship building skills
  • Business consulting
  • Clinical consulting
  • International relations
  • Business development and planning
  • Personnel management
  • Sales management
  • Performance management

Affiliations

  • Ontario Nurses Association
  • Canadian Fitness Professional

Certification

  • Finance for Non-Finance Course
  • Certified Life Coach
  • Emotional Intelligence Course
  • BYMS Management Course
  • Inclusion and Diversity Course

Accomplishments

  • Hollister Four-Time Presidents Club Winner
  • 2022: People Service Award
  • Consistently achieved 100% Club: 18/22 years
  • Canadian Market Access Team Lead: 5 years
  • Canadian Inclusion and Diversity Team Leader: 1 year
  • 9 years Management Experience/13 years Territory Management experience

Timeline

Regional Manager, Ostomy

Hollister Limited
05.2024 - Current

Regional Manager Ostomy and Continence Care

Hollister Limited
01.2019 - 12.2023

Key Account Manager Ostomy: Wound, Ostomy, Continence Care, Critical Care

Hollister Limited
01.2016 - 12.2018

Territory Manager

Hollister Limited
01.2002 - 12.2015

Public Health Nurse

Toronto Public Health and Peel Region Public Health

Registered Nurse - Family Planning Clinic

Nurse Manager

Cardiolink Inc

Master’s in business administration -

Heriot Watt University

Bachelor of Science - Nursing

Ryerson

Registered Nursing Diploma -

General Hospital School of Nursing

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JOANN PERCHARD-DURAN