Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Jo Ann Geonzon

San Jose

Summary

Compassionate professional in personal care, known for high productivity, and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive the best possible outcomes. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Committed job seeker with a history of meeting company needs through consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Caregiver/Certified Nursing Assistant

Amazing Care
Sunnyvale
01.2020 - Current
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Improved patient outlook and daily living through compassionate care.
  • Educated families about available resources for home health care services in the local community.
  • Contributed to case reviews of client status and progress.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Maintained detailed records of services performed on clients.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Laundered clothing and bedding to prevent infection.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Supported bathing, dressing and personal care needs.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Recorded client status progress and challenges in logbooks and reports.
  • Coordinated transportation services for clients when necessary.
  • Instructed family members on how to provide bedside care.
  • Helped clients get in and out of beds and wheelchairs.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Drove clients to doctors' appointments and social outings.
  • Monitored health and well-being of clients and reported significant health changes.
  • Provided emotional support to clients during difficult times.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Built strong and trusting rapport with clients and loved ones.
  • Consulted with client care team to continually update care plans.
  • Assisted with meal planning to meet nutritional plans.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Followed care plan and directions to administer medications.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Accompanied clients to social events such as movies or plays.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed household errands and other essential duties.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated equipment and machinery according to safety guidelines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Certified Nursing Assistant/Activities Assistant

Mission Skilled Nursing And Sub Acute Center
Santa Clara
05.2017 - 01.2019
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Completed day-to-day duties accurately and efficiently.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Used mobility devices to transport patients.
  • Collected specimens from patients for laboratory testing purposes.
  • Observed patients for any changes in their physical or mental condition.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Assisted residents in preparing for activities and social programs.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Documented activities and recorded information in EMR system.
  • Participated in educational programs related to nursing assistant skills development.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Helped residents walk with or without self-help devices.

Activities Assistant

Stonebrook health and Rehabilitation
Los Gatos
12.2017 - 05.2018
  • Encouraged residents to participate in leisure activities according to their abilities.
  • Modified existing recreational programs according to the needs of individuals or groups.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Monitored safety and cleanliness during activities.
  • Maintained inventory of supplies related to recreational programming.
  • Kept activities spaces organized, clean and tidy.
  • Provided emotional support when necessary during recreational activities.
  • Provided one-on-one assistance with activities for those who needed it.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Respected cultural diversity when interacting with individuals from different backgrounds.
  • Facilitated group activities such as bingo, arts and crafts, cooking classes.
  • Documented individual progress toward meeting treatment goals.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
  • Maintained records of all activity participation.
  • Assisted with transportation arrangements for offsite activities when required.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Communicated regularly with family members about their loved ones' progress in recreational programming.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Adapted equipment as needed for safe participation by individuals with disabilities or physical limitations.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Ensured that all participants were aware of potential risks associated with certain activities.
  • Documented progress notes regarding participant's involvement in recreational programming.
  • Participated in special events such as birthday celebrations, holiday parties.
  • Maintained adequate supplies to meet activities needs.
  • Updated facility schedule and related records.
  • Assisted in the development of activity plans for residents on a weekly basis.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.

Activities Assistant

Casa De Modesto Retirement Center
Modesto
04.2017 - 12.2017
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Directed aquatics, gymnastics, or performing arts.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Organized and implemented activities to meet the individual needs of each resident.
  • Used one-on-one meetings and small groups to engage residents in facility life.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Completed routine maintenance and repair.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Updated and maintained databases with current information.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with transportation arrangements for offsite activities when required.
  • Maintained records of all activity participation.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Communicated regularly with family members about their loved ones' progress in recreational programming.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Documented individual progress toward meeting treatment goals.
  • Participated in special events such as birthday celebrations, holiday parties.
  • Respected cultural diversity when interacting with individuals from different backgrounds.
  • Facilitated group activities such as bingo, arts and crafts, cooking classes.
  • Managed daily operations of recreational facilities.
  • Kept activities spaces organized, clean and tidy.
  • Maintained adequate supplies to meet activities needs.
  • Oversaw design, construction and upkeep of recreation facilities and areas.
  • Provided emotional support when necessary during recreational activities.
  • Assisted in the development of activity plans for residents on a weekly basis.
  • Modified existing recreational programs according to the needs of individuals or groups.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Updated facility schedule and related records.
  • Encouraged residents to participate in leisure activities according to their abilities.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Provided emotional support to both clients and family members during difficult times.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques.

Dining Crew Member

Wendys Fast Food
Modesto
01.2017 - 11.2017
  • Greeted guests with friendliness and professionalism.
  • Verified that all guests received correct orders before leaving service stations.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Managed inventory of dining room condiments, linens and flatware.
  • Filled and served various beverages for customers.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Followed all safety regulations pertaining to the handling of hot foods and liquids.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Prepared beverages according to recipes using proper measuring techniques.
  • Complied with health code standards regarding personal hygiene and sanitation protocols.
  • Greeted frequent visitors by name and explained new promotions.
  • Greeted customers and responded to inquiries in a friendly and timely manner.
  • Performed opening duties such as turning on lights and equipment and checking supply inventories.
  • Maintained cleanliness of workstation throughout shift by wiping down surfaces and sweeping and mopping floors.
  • Stocked service areas with supplies such as coffee, tea, condiments, napkins, straws.
  • Stocked displays with new and transferred merchandise.
  • Took orders from customers and answered menu questions.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked inventory shelves with products such as plates, cups, silverware.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Delivered food promptly to customers while ensuring accuracy of orders.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated equipment and machinery according to safety guidelines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Back Office Medical Assistant - Back Office Medical Assistant

Silicon Valley Adult Education
San Jose
05-2025

High School Diploma -

Cebu Philippines
Cebu Philippines
06-2012

Some College (No Degree) - Information Technology

Cebu University
Cebu Philippines

Skills

  • Vital signs monitoring
  • Patient care
  • Electronic health records
  • Client communication
  • Care plan development
  • Medication administration
  • Vital sign monitoring
  • Data entry
  • Infection control procedures
  • Heartsaver first aid
  • Immunization administration
  • Electronic medical records
  • Health and safety compliance
  • Patient education
  • Time management
  • Team collaboration
  • Customer service
  • Monitoring patient progress
  • Flexibility and adaptability
  • Organizational skills
  • Problem solving
  • Electronic health records management
  • Lab equipment setup
  • Patient confidentiality
  • Compassionate caregiver
  • Heartsaver first aid (first aid)
  • Sterilize instruments
  • Medical records confidentiality
  • Prenatal screening
  • Analytical thinking
  • Sterile technique
  • Professionalism
  • Restocking lab supplies
  • Patient interviewing
  • Office support
  • Heartsaver CPR AED (CPR AED)
  • CPR certified
  • Feeding assistance
  • Certified nursing assistant (CNA)
  • Patient relationship building
  • Condition monitoring
  • Bathing assistance
  • Patient lifting
  • Specimen collection
  • CNA certification
  • Catheter care
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Light housekeeping
  • Room cleaning and restocking
  • Verbal and written communication
  • Patient safety management
  • Dementia care
  • Shopping and errands
  • Medication coordination
  • Documentation and recordkeeping
  • Daily living assistance
  • Patient ambulation
  • Meal planning and preparation
  • Client education
  • Multitasking and organization
  • Time management abilities
  • Respectful and compassionate
  • Compassion and empathy
  • Teamwork
  • Critical thinking
  • Task prioritization
  • Fast learner
  • End-of-life care
  • Decision-making
  • Self-care training
  • Safety compliance
  • Record keeping
  • Personal Safety Techniques
  • Vitals monitoring and documentation
  • Documentation
  • Blood glucose monitoring
  • Toileting assistance
  • Cooking and meal preparation
  • Client assessment
  • Health and dignity assurance
  • Personal hygiene
  • Communication assistance
  • Emergency response
  • Medication management
  • Client satisfaction
  • Injury prevention
  • Chronic disease management
  • Activities of daily living
  • Family relationship development
  • Senior activities experience
  • Activity planning
  • Multitasking capacity
  • First aid and CPR
  • First aid certification
  • Safety training
  • Resident support

Languages

English
Limited
Tagalog
Native/ Bilingual
Bisaya
Native/ Bilingual

Certification

  • Details
    Holder:JO ANN A GEONZON
  • Number:CNA 01149134
  • Title:CERTIFIED NURSING ASSISTANT
  • Effective Date:2024-01-18
  • Expiration Date:2027-01-12
  • Status:ACTIVE, EMPLOYABLE

References

References available upon request.

Timeline

Caregiver/Certified Nursing Assistant

Amazing Care
01.2020 - Current

Activities Assistant

Stonebrook health and Rehabilitation
12.2017 - 05.2018

Certified Nursing Assistant/Activities Assistant

Mission Skilled Nursing And Sub Acute Center
05.2017 - 01.2019

Activities Assistant

Casa De Modesto Retirement Center
04.2017 - 12.2017

Dining Crew Member

Wendys Fast Food
01.2017 - 11.2017

Back Office Medical Assistant - Back Office Medical Assistant

Silicon Valley Adult Education

High School Diploma -

Cebu Philippines

Some College (No Degree) - Information Technology

Cebu University

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Jo Ann Geonzon