Joan David Afanador Villamil
Kitchener,ON
Summary
People around me usually recognize me as someone eager for learning and improvement, which is always a nice characteristic that would help me and benefit any team I am working with, all this in addition to my fast learning would be a good profile for your company.
Overview
2
2
years of professional experience
Work History
Team Member
Tim Hortons
Kitchener, ON
09.2023 - 12.2023
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Resolved customer issues promptly in a professional manner.
Customer Service Representative
Accedo S.A.S
Bucaramanga
01.2023 - 08.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Graphic Design Assistant
Ilustracion y medios publicitarios S.A.S
Bucaramanga
01.2022 - 12.2022
- Assisted in the development of digital and print materials for promotional campaigns.
- Designed logos, brochures, flyers, web graphics, banners, posters and other visuals.
- Collaborated with marketing team to create effective visual solutions that meet project goals.
Education
College Diploma - Animation
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON06-2025
High School Diploma -
Normal Superior De Bucarmanga
Bucaramanga, SA12-2020
Skills
- Cash Handling
- Cleaning
- Customer Service
- Call Center Operations
- Technical Support
- Clear Communication
- Expert in Adobe Photoshop
- Fluent in English
Languages
English
Professional
Spanish
Professional
Timeline
Team Member
Tim Hortons
09.2023 - 12.2023
Customer Service Representative
Accedo S.A.S
01.2023 - 08.2023
Graphic Design Assistant
Ilustracion y medios publicitarios S.A.S
01.2022 - 12.2022
College Diploma - Animation
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Normal Superior De Bucarmanga
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