Joana Dosu
26 Carluke Crescent North York,ON
Summary
Motivated first-year university student with strong communication and customer service skills, seeking this position to gain practical experience and contribute to a dynamic team environment. Proven ability to handle cash transactions accurately and efficiently while delivering high levels of customer satisfaction. Quick learner with a positive attitude and a willingness to take on new challenges.
Overview
5
5
years of professional experience
Work History
Babysitter
North York, ON
02.2022 - 11.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Shop Attendant
Accra, Ghana
01.2019 - 10.2020
- Provided excellent customer service, consistently receiving positive feedback from customers.
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
Education
Bachelor of Arts - Sociology
University of Toronto
Toronto, ON06.2027
Skills
- Basic Math Competence
- Work Ethic and Integrity
- Customer Service
- Time management skills
- Attention to detail
- Patience and Empathy
- Ability to work collaboratively
- Interpersonal Communication
- Cash Handling
- Multitask
- Fast-paced
- Written and verbal communication
Languages
English
Native or Bilingual
Akan twi
Professional Working
Extracurricular Activities
Yearbook Club, York Mills Collegiate Institute
Toronto, ON . 09/2022 - 06/2023
- Contributed to creating and designing the school yearbook, demonstrating attention to detail and teamwork skills.
Black Student Alliance, York Mills Collegiate Institute
Toronto, ON . 09/2022 - 06/2023
- Participated in various events and discussions focused on promoting cultural awareness and diversity in the school.
Awards
Contemplative Creative Award - 2022
Timeline
Babysitter
02.2022 - 11.2023
Shop Attendant
01.2019 - 10.2020
Bachelor of Arts - Sociology
University of Toronto