Joana Abbruzzese
Woodbridge,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Student Medical Esthetician
Humber Spa
09.2019 - 04.2022
- Perform 30minute, 1 hour, 90 minute facials including precleanse, cleanse, exfoliate, extractions, modalities such as high frequency, galvanic current, masque, casmara, European facial massage, pressure point facial massage, etc
- Waxing of legs, arms, underarms, back, chest, etc
- Oxygeneo of face, chest
- Microdermabrasion of face, chest and back
- Full body massage and mud wrap
- Chemical peels on face, chest, back
- IPL photofacial
- Laser Hair Removal
- Microneedling
- Body contouring
- RF
- FRONT DESK RECEPTION:
- Answer phone calls
- Book appointments using booking software
- Perform transactions
- Email clients
- Phone clients
- Management spa room
- Upkeep appointment schedules
Member Service Clerk/Refund Cashier
Costco Wholesale
01.2021 - 01.2022
- Promote Capital One Mastercard to members
- Assist with application for MasterCard
- Promote Executive Membership and upsell
- Provide knowledge and details regarding member perks/benefits, Greet members, helps members load order onto conveyor belt, determines member’s packing preferences, answers questions, relates information on special promotions, thanks members and provides prompt and courteous member service
- Performs related tasks such as set up and closing duties for the department such as, returning products, collecting paperwork, stocking registers and cleaning area
- Cold calling
- Use of Microsoft Word and Excel
Order Picker and Packager
Costco ECOM Depot, Costco Wholesale
03.2020 - 05.2020
Photo Centre Technician
Costco Wholesale
09.2018 - 04.2020
- Assist members with placing orders and provide prompt and courteous member service
- Drive the “top-line”
- With the help of Benchmarks, sell, cross-sell, up-sell all photo Lab items to members
- Ring up orders
- Receive accurate payment, make change, process cheques, credit and debit charges according to proper procedures for paperwork and performance of duties
- Run and plot control strips and perform quality control prior to any production
- Print and make adjustment to photos on printer(s) and make CD/DVD on burner, check screen to monitor progress and to follow standards for quality and consistency of product
- Load paper and mix chemistry according to proper procedures
- Produce any in-lab products
- Package finished photo and/or products, file under member last name initial for pick-up
- Prepare and process Ink Refill orders, where available
- Create Custom Framing and Plaks for members
- Take ID photo in a professional manner, assist member to pose for the picture
- Produce the ID photo according to specifications
- Handle all out-lab products according to proper procedures
- Monitor and maintain documentation for silver recovery process and send off sample for analysis on a timely manner, change the silver recovery columns and prepare them for shipping
- Stock department supplies
- Perform preventative maintenance on machines and coordinates repairs
- Clean department by spraying, wiping and mopping
- Empty trash, operate trash compactor and cardboard bailer.
Volunteer, Front End Assistant/Cashier
Church, St. Ambrose Church
10.2013 - 10.2018
Sales Associate
Penningtons
03.2017 - 09.2018
- Number one priority was exceeding the customers needs
- Strive to allow my customers to feel satisfied by the end of their visit
- Creating and maintaining a connection with customers
- Providing in depth product and promotion information
- Using the system to process transactions, locate other store selections around Ontario, and keeping up to date with the sales of the store for the day
- Assisting in product and visual merchandising
- Maintained a position as Captain of our Lingerie clothing line: Ti Voglio
- Job requirements of Ti Voglio:
- Providing in depth product information
- Keeping up to date with our latest sales, and try to discover ways to increase our sales
- Organizing product in drawers, on racks, and tables by size and colour pattern
- Cleaning the area where this clothing line was kept in the store
- Provide other employees new information about Ti Voglio, and educate them on ways to sell the product
Canvasser
Liberal Party of Canada, Francesco Sorbara
08.2015 - 10.2015
- Door to door in GTA
- Cold calling
Education
DCS / DEC - Medical Aesthetics and Spa Management
Humber College
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Emily Carr Secondary School
Skills
- Cashiering
- Merchandising
- Retail Management
- Inventory Control
- Assistant Manager Experience
- Retail Sales
- Front Desk
- Cash Handling
- Pricing
- POS
- Finance and Accounting
- Marketing
- Administrative Experience
- Upselling
- Microsoft Word
- English
- Time Management
- Microsoft Excel
Additional Information
- Awards , Ontario Scholar June 2018 Raising Healthy Children Award September 2017
Timeline
Member Service Clerk/Refund Cashier
Costco Wholesale
01.2021 - 01.2022
Order Picker and Packager
Costco ECOM Depot, Costco Wholesale
03.2020 - 05.2020
Student Medical Esthetician
Humber Spa
09.2019 - 04.2022
Photo Centre Technician
Costco Wholesale
09.2018 - 04.2020
Sales Associate
Penningtons
03.2017 - 09.2018
Canvasser
Liberal Party of Canada, Francesco Sorbara
08.2015 - 10.2015
Volunteer, Front End Assistant/Cashier
Church, St. Ambrose Church
10.2013 - 10.2018
DCS / DEC - Medical Aesthetics and Spa Management
Humber College
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Emily Carr Secondary School
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