Joan Roseboom
Nepean,Ontario
Summary
Proven track record in streamlining operations at Dr. D.Shore's office, showcasing highly organized nature and dedication. Excelled in EMR, achieving preventative care goals, and enhancing patient relations through friendly, professional service. Mastered both OHIP billing and secure data management, demonstrating a blend of hard and soft skills critical for high-stakes environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Dr. D.Shore
03.2023 - Current
- Answered calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Billing privately and OHIP
- Aiding in closing of practice
Administrative Assistant
Dr. I. Arroyo
07.2021 - 07.2022
- Scheduling patients, practice of 1500
- Communicating results to patients
- Preventative care goals attained
- OHIP billing and private billing
- Referrals to specialists
- Ordering of supplies and vaccines
Medical Assistant
Dr. L. Lewin
01.2011 - 07.2021
- Sole secretary for family practice of 1500 patients
- Proficient in EMR, OHIP billing and submissions
- Responsible for ordering supplies
- Arrange tests and referrals
- Stocking and ordering supplies
Medical Secretary
Dr. P. Johnson
01.2009 - 01.2011
- Medical secretary for family practice with special interest in Sports Medicine
Administrative Assistant
Ottawa Medical Care Clinic
09.2005 - 12.2010
- OHIP billing and submissions for 10 physicians
- Accounts receivable for Travel clinic
- Ordering of travel vaccines
- Insurance forms, legal letters, WSIB reports
- Bank Deposits
- Order and Supply
Education
High School Diploma -
Glebe Collegiate Institute
Ottawa, ON06.1981
Skills
- Highly organized
- Friendly and professional
- Dedicated and willing to go extra mile
- Enjoy challenges
- Keen to learn new skills
Languages
English
Full Professional
French
Elementary
Timeline
Administrative Assistant
Dr. D.Shore
03.2023 - Current
Administrative Assistant
Dr. I. Arroyo
07.2021 - 07.2022
Medical Assistant
Dr. L. Lewin
01.2011 - 07.2021
Medical Secretary
Dr. P. Johnson
01.2009 - 01.2011
Administrative Assistant
Ottawa Medical Care Clinic
09.2005 - 12.2010
High School Diploma -
Glebe Collegiate Institute
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