Joan Nalukwago
Edmonton,AB
Summary
Empathetic Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Busia Hope Foundation
05.2022 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained accurate documentation and records of client interactions and progress.
Disability Support Worker
Butambala Home For Disabled People
01.2021 - 04.2022
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Maintained safety with tidy, clean, and hazard-free home environments..
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Designed individualized plans detailing daily activities and needs for patients.
- Collaborated with healthcare providers to drive continuity of care.
Sales Personnel
Nsubuga Enterprises
03.2017 - 12.2020
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Fielded numerous telephone calls and emails daily and handled many requests without any input from senior staff.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Business Computing - Business
Makerere University
Kampala Uganda02.2017
Skills
- Empathy and active listening
- Crisis intervention and conflict resolution
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- organizational and time management skills
- Behavioral Management
- Resilience and the ability to handle challenging situations with professionalism
- Flexible Schedule
Certification
Workplace Hazardous Materials Information System (WHMIS)2015
Timeline
Caregiver
Busia Hope Foundation
05.2022 - 07.2023
Disability Support Worker
Butambala Home For Disabled People
01.2021 - 04.2022
Sales Personnel
Nsubuga Enterprises
03.2017 - 12.2020
Bachelor of Business Computing - Business
Makerere University
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