Summary
Overview
Work History
Education
Skills
Certification
Awards
Extracurricular Activities
Timeline
Generic

Joan Ly

Milpitas

Summary

Compassionate Certified Nursing Assistant (CNA) with a strong academic foundation and excellent interpersonal skills. Currently pursuing Pre-Nursing studies at San José State University with a 4.0 GPA. Experienced in fast-paced hospitality environments, skilled in communication, time management, and teamwork. Certified in Basic Life Support (BLS) and committed to providing high-quality patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Host, Busser, Server, Takeout Specialist, Expo

Red Lobster
Milpitas
06.2022 - 12.2024
  • Delivered quality service in multiple roles within a fast-paced restaurant
  • Managed takeout and dine-in orders efficiently and accurately
  • Collaborated with team members to ensure smooth operations
  • Strengthened communication, multitasking, and problem-solving skills
  • Maintained cleanliness and adhered to safety regulations

Education

Certified Nursing Assistant (CNA) Training -

Cal ACE Nursing Academy
Milpitas, CA
12.2024

High School Diploma -

Milpitas High School
Milpitas, CA
01-2023

Some College (No Degree) - Pre-Nursing

San José State University (SJSU)
San Jose, CA

Skills

  • Patient Care & Activities of Daily Living (ADLs)
  • Bedside Manner & Patient Communication
  • Multitasking & Time Management
  • Team Collaboration & Conflict Resolution
  • Strong Work Ethic & Attention to Detail
  • Quick Learning & Adaptability
  • Hospitality & Customer Service
  • Cultural Sensitivity & Empathy

Certification

  • Certified Nursing Assistant (CNA), California
  • Basic Life Support (BLS), American Heart Association

Awards

  • President's Scholar Award, San José State University
  • Honor Roll, Milpitas High School
  • AWANA Workman Award - Recognized for dedication and outstanding service in community and leadership activities

Extracurricular Activities

  • Member of Middle and High School Orchestra (2015–2023)
    Developed teamwork, discipline, and time management skills through regular rehearsals and performances
  • AWANA Program Participant, Nissi Church (2010–2023)
    Gained leadership and communication skills; awarded the Workman Award for dedication and service
  • Black Belt in Taekwondo, Hidden Dragon (Earned 2019)
    Demonstrated discipline, physical endurance, and goal-setting through years of martial arts training

Timeline

Host, Busser, Server, Takeout Specialist, Expo

Red Lobster
06.2022 - 12.2024

Certified Nursing Assistant (CNA) Training -

Cal ACE Nursing Academy

High School Diploma -

Milpitas High School

Some College (No Degree) - Pre-Nursing

San José State University (SJSU)

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Joan Ly