Joan Kim

Goal oriented individual versed in greeting customers through providing friendly interactions and skilled support. Knowledgeable about creating displays to promote higher sales and successful at maintaining clean areas and organizing supplies. Familiarity with marketing and managing public media accounts.

Aerie/American Eagle - Brand Ambassador (Sales Associate) 

Irvine Spectrum Center 03/2023 - current 

• Generate sales through providing excellent customer service and creating a positive shopping experience.
• Perform register sales transactions.
• Maintain a clean, area and standardize clothing.
• Deliver knowledgeable service to customers.

Irvine Woori Church - Teacher's Assistant

Irvine, CA 08/2021 - 07/2022

• Mentor 8 children (ages 3-5) including children with autism and ADHD.
• Document student progress through videos and communicate weekly with parents to keep informed.
• Choreograph kid-friendly dances and prepare weekly hands-on activities.
• Learning the value of patience, compromising, and collaboration.

Manager and Founder of E-commerce Store

• Managing store account
• Writing persuasive sales and social media copy
• Providing 5 star customer service
• Keeping up to date with fashion trends

Wounded Warriors Club, Public Relations

Coordinated yearly events with 100+ attendees at each event. Designed a website publicizing our club and managed public media accounts. Partnered with Portola's history teachers to assign extra credit points to attendees.

Handmade for Hope Club, President

A community service club affiliated with nonprofit organizations to supply homemade blankets to children in hospitals around the country. Provided volunteer hours through knitting and crochet projects as well as managing budget spreadsheets for the club.

Portola Surfrider Foundation Club, President

A community service club affiliated with the Surfrider Foundation to help protect marine life from litter and keep our environment clean. Partnered with the South Orange County and North Orange County chapters to coordinate beach clean-ups and provide volunteer hours to students.