Marcia Joan Gibson-Seto
Concord,Ontario
Summary
Productive Material Handler offering 10 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.
Resourceful Inventory Maintainer able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and Departments satisfied with on time, accurate deliveries.
Overview
35
35
years of professional experience
Work History
Senior Material Attendent
CN
06.2013 - Current
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Devised and implemented efficient processes for production tracking and inventory control.
- Created and implemented tracking systems to monitor progress and meet deadlines.
Composite Representative Rate/Receivables Clerk
Revenue Management CN
01.2000 - 06.2013
- Performed administrative and clerical tasks by entering data, preparing invoices and filing paperwork.
- Answered telephone calls and emails to resolve clients' billing issues and questions.
- Posted customer payments by recording checks, cash and credit card transactions.
- Used [Software] to post revenues by entering and verifying transactions.
- Verified validity of account discrepancies by investigating and obtaining information from sales and customers.
- Summarized receivables by maintaining invoice accounts, preparing reports and verifying totals.
- Updated receivables by totaling unpaid invoices.
- Checked figures and postings to verify correct entry, mathematical accuracy and proper codes.
- Facilitated payment of invoices due by contacting clients and sending bill reminders.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Developed and maintained positive relationships with clients to maximize collections.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
Accounts Payable Clerk
CN Intermodal
01.1995 - 12.1999
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Stored office and client records on secured server to prevent data losses, conducting regular backups.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Registered transactions and data on accounting database to track history and safeguard information.
- Imput Payroll for Owner Operators and Contract Drivers
- prepare Payroll documents
- deadline met 100% of the time
Crew Dispatch Clerk
CN Crew Management Center
04.1989 - 12.1995
- Tracked call logs and shift data to enter into computer system. SRS and CATs systems
- Maintained contact with Train assignment to provide further assistance and support when needed.
- Maintain Spareboards and Chain gangs, filling vacencies as required
- Performed routine administrative work with Transportation assistance and data.
- Coordinated variety of communications equipment such as telephone, two-way radio and computer
- called crews in a timely manner to meet Train schedule
- worked in conjunction with RTC for schedules, ETA and crew availability
- Posted temporary vacancies job bulletins
- worked on Change of Card periodically
- also worked in 'B' Force time Keeping management. Coding Conductor, Brakeman and Engineer time sheets to submit to data entry team
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Education
Sociology
University of Toronto
Toronto, ON06.1988
Skills
- Microsoft Office
- Cultural Awareness
- Attention to Detail
- Written Communication
- Team Management
- Google Workspace
- Teams, SAP, BiWi, SRS, RMS
- Calm Under Pressure
- Data Management
- Organization
- Troubleshooting
Languages
English
Full Professional
Timeline
Senior Material Attendent
CN
06.2013 - Current
Composite Representative Rate/Receivables Clerk
Revenue Management CN
01.2000 - 06.2013
Accounts Payable Clerk
CN Intermodal
01.1995 - 12.1999
Crew Dispatch Clerk
CN Crew Management Center
04.1989 - 12.1995
Sociology
University of Toronto
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