Summary
Overview
Work History
Education
Skills
Creating Herbal Oils and Skin Care Products,Gardening,Hiking
Certification
Timeline
Generic

Joan Denette

Calgary,Alberta

Summary

15

Overview

12
12
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work History

Accounts Receivable Clerk

GFL Environmental INC
Calgary, Alberta
08.2013 - 06.2022
  • Investigated and resolved issues to maintain billing accuracy
  • Answered customer invoice issues and resolved any issues
  • Processed and sent invoices, adjustments and credit memos
  • Followed all company procedures to keep data confidential
  • Implemented process improvement solutions to streamline operations
  • Input payment history and financial data to keep customers accounts up to date
  • Completed billing audits in identified timeframes to report and investigate findings
  • Executed solutions for internal processes to streamline operations
  • Monitored contracts for customers outside of standard billing cycles
  • Updated dashboard on daily basis
  • Provided monthly updates to management on all tracked data
  • Yearly audits of all vendors to ensure billing and payment accuracy
  • Special projects as assigned
  • Back up to accounts payable when needed.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Responded to inbound inquiries regarding accounts and payments.

Receptionist

Soft Tissue Rehab Centre
09.2012 - 08.2013
  • Greet and check in patients and collect personal, medical and insurance information
  • Schedule, reschedule and verify patient appointments
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
  • Collect patient co-payment and recorded payment transactions
  • Obtain third party pay authorization for services provided and communicate outstanding balances to patients
  • Manage office supplies, couriers, email and mail
  • Prepare rooms for patient visits
  • Keep clinic clean and inviting for patients.

Accounts Receivable Clerk

East Richmond Nurseries Inc
08.2010 - 08.2012
  • Maintain billing system
  • Generate invoices and account statements
  • Account reconciliation
  • Open new accounts and verify credit
  • Maintain account receivable files and records
  • Produce monthly financial and management reports.

Education

High School Diploma -

St. Mary's High School
Calgary, AB
09.1962 - 06.1974

Skills

Accounts Receivable Expertise Schedule Managementundefined

Creating Herbal Oils and Skin Care Products,Gardening,Hiking

I have a profound love of plants and enjoy growing my own herbs and using these to create beautiful herbal oils and skin products. 

Certification

Practical Herbalist Certificate

Timeline

Practical Herbalist Certificate

04-2019

Accounts Receivable Clerk

GFL Environmental INC
08.2013 - 06.2022

Receptionist

Soft Tissue Rehab Centre
09.2012 - 08.2013

Accounts Receivable Clerk

East Richmond Nurseries Inc
08.2010 - 08.2012

High School Diploma -

St. Mary's High School
09.1962 - 06.1974
Joan Denette