Joan Denette
Calgary,Alberta
Summary
15
Overview
12
12
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Accounts Receivable Clerk
GFL Environmental INC
Calgary, Alberta
08.2013 - 06.2022
- Investigated and resolved issues to maintain billing accuracy
- Answered customer invoice issues and resolved any issues
- Processed and sent invoices, adjustments and credit memos
- Followed all company procedures to keep data confidential
- Implemented process improvement solutions to streamline operations
- Input payment history and financial data to keep customers accounts up to date
- Completed billing audits in identified timeframes to report and investigate findings
- Executed solutions for internal processes to streamline operations
- Monitored contracts for customers outside of standard billing cycles
- Updated dashboard on daily basis
- Provided monthly updates to management on all tracked data
- Yearly audits of all vendors to ensure billing and payment accuracy
- Special projects as assigned
- Back up to accounts payable when needed.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Responded to inbound inquiries regarding accounts and payments.
Receptionist
Soft Tissue Rehab Centre
09.2012 - 08.2013
- Greet and check in patients and collect personal, medical and insurance information
- Schedule, reschedule and verify patient appointments
- Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
- Collect patient co-payment and recorded payment transactions
- Obtain third party pay authorization for services provided and communicate outstanding balances to patients
- Manage office supplies, couriers, email and mail
- Prepare rooms for patient visits
- Keep clinic clean and inviting for patients.
Accounts Receivable Clerk
East Richmond Nurseries Inc
08.2010 - 08.2012
- Maintain billing system
- Generate invoices and account statements
- Account reconciliation
- Open new accounts and verify credit
- Maintain account receivable files and records
- Produce monthly financial and management reports.
Education
High School Diploma -
St. Mary's High School
Calgary, AB 09.1962 - 06.1974
Skills
Accounts Receivable Expertise Schedule Management
Creating Herbal Oils and Skin Care Products,Gardening,Hiking
I have a profound love of plants and enjoy growing my own herbs and using these to create beautiful herbal oils and skin products.
Certification
Practical Herbalist Certificate
Timeline
Practical Herbalist Certificate
04-2019
Accounts Receivable Clerk
GFL Environmental INC
08.2013 - 06.2022
Receptionist
Soft Tissue Rehab Centre
09.2012 - 08.2013
Accounts Receivable Clerk
East Richmond Nurseries Inc
08.2010 - 08.2012
High School Diploma -
St. Mary's High School
09.1962 - 06.1974