Summary
Overview
Work History
Education
Skills
Languages
MEMBERSHIP AND VOLUNTEERING
References
Timeline
Generic

Joain Magallanes

Calgary,AB

Summary

Dedicated senior administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

SALES ADMINISTRATOR

Jayman BUILT
10.2022 - Current
  • Managed general administrative tasks, including photocopying, scanning, typing documents, purchase agreement distribution, and stationery and sales center orders for the Sales Multi Family Division.
  • Provided ongoing administrative support, including formatting, presentations, spreadsheets, proofreading, meeting minutes, file organization, and approval of timesheets and vacation requests for hourly employees.
  • Assisted multiple executives, managers, and sales staff with pricing adjustments, pricing map updates, and other important purchase agreement documents and reports.
  • Created calendar invites and coordinated meeting details and updates, venue set-up, meeting minutes printing and catering for the weekly sales meeting.
  • Demonstrated proficiency in using various databases such as NewStar Sales and Enterprise, Design Studio Manager, CRM, and can easily adapt to company’s custom software.
  • Oversaw sales workflow software/systems on NewStar Sales and Enterprise including data entry, document upload, sales agreement processing, release to sales and construction, document tracking and reporting.
  • Coordinated with Accounting and prepared quick pay for cheque requests and new supplier form using Microsoft Word and Microsoft Excel.
  • Facilitated expense reports and reimbursements for management and staff.
  • Liaised with partner lawyers with trust accounts for customers deposit cheques, credit card and wire transfers as well as refund, document tracking and retention as required.

Concierge Lead

Westman Village
10.2019 - 02.2022
  • Managed daily operations of concierge desk by providing efficient leadership to the concierge staff especially in assisting residents in their amenity booking requests, fob requests, intercom set-up and parking requirements.
  • Assisted in staff interviews, trained new hires in their onboarding, ordered uniforms and nameplates and prepared staff scheduling.
  • Maximized residents and families' satisfaction by promptly addressing concerns and resolving issues as well as implementing improved Standard Operating Procedures.
  • Maintained profile database of residents and approved amenity bookings and announcements and by utilizing Condo Control Central.
  • Conducted Family Orientations to new move in residents to facilitate and maximize their use of the amenity building.
  • Processed invoices and credit card reconciliations.

Sales Manager

Combined Insurance Company Of America
05.2017 - 02.2019
  • Engaged in personal meetings with clients and thoroughly explained company products that eventually catered to their utmost personal and family insurance needs.
  • Prepared client insurance agreements and efficiently turned them into high sales conversion.
  • Conducted onboarding trainings, sales techniques and one-on-ones with agents leading them to top sales achievements.
  • Created reports on team’s weekly sales that achieved high sales volume and qualified for company trip incentives, bonuses, and other sales level achievements.

Office Manager/Employment Specialist

CDI College
05.2015 - 03.2017
  • Assisted the Campus Director in efficiently managing calendar and inbox.
  • Executed daily administrative and clerical tasks and provided assistance across various departments.
  • Initiated 30% increase in students hiring rate by collaborating with prominent companies spanning various sectors, ensuring high-quality practicum placements, and employment turnaround for students.
  • Established a comprehensive support system for graduates especially in quick and efficient issuance of diplomas, transcript of records and good moral character certificates.

Implemented efficient record management system that met quick record retrieval as needed.

Education

Bachelor of Science - TOURISM

UNIVERSITY OF STO TOMAS
PHILIPPINES

Diploma - Oil And Gas Administrative Assistant

REEVES COLLEGE
Calgary, AB
08.2014

Skills

  • Microsoft Office: Proficient in Word, Excel, and Outlook
  • Organization: Strong ability to prioritize workload and manage multiple tasks
  • Adaptability: Quick learner with the flexibility to take on more responsibilities over time
  • Confidentiality: Experienced in handling confidential information in a deadline-driven setting
  • Communication: Strong problem-solving, analytical, and written/oral communication skills
  • Teamwork: Values teamwork, client service, and quality in detailed work
  • Record Management:

Languages

Tagalog
Native or Bilingual
English
Full Professional

MEMBERSHIP AND VOLUNTEERING

  • Couples for Christ Member - Cluster Leader
  • Answering the Cry of the Poor Member

References

References available upon request.

Timeline

SALES ADMINISTRATOR

Jayman BUILT
10.2022 - Current

Concierge Lead

Westman Village
10.2019 - 02.2022

Sales Manager

Combined Insurance Company Of America
05.2017 - 02.2019

Office Manager/Employment Specialist

CDI College
05.2015 - 03.2017

Bachelor of Science - TOURISM

UNIVERSITY OF STO TOMAS

Diploma - Oil And Gas Administrative Assistant

REEVES COLLEGE
Joain Magallanes