Jo-Anne Landsburg
Investigator
Eastern Passage,NS
Summary
Dedicated professional in regulatory compliance with a proven track record of safe and thorough investigations with a passion for community engagement and root cause analysis. Proven track record of building high performing teams and advancing animal welfare in Nova Scotia. Productive and positive communicator with public bodies and other law enforcement agencies with success in transforming crises into orderly solutions. Seasoned at regulatory compliance with 10 years of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards and regulations. Well-versed in comprehensive analysis of operations, process improvement recommendations and best practice introduction. Performance-oriented team leader equipped with necessary skills to recruit and retain top-quality candidates. Knowledgeable trainer and employee relations leader with proven relationship-building abilities.
Overview
24
24
years of professional experience
Work History
Chief Provincial Inspector
Nova Scotia SPCA
08.2013 - Current
- Highly dedicated and proactive regulatory professional with demonstrated high standards of professional conduct and excellent conflict resolution talents
- Experienced in all aspects of professional regulatory enforcement; collaboratively working with governing body and community agencies to resolve problems and display professional law enforcement department
- Successfully enforce laws relating to public safety/animal welfare often under stressful, high-risk conditions
- Manage all facets of operations including staffing, budgeting, standard policies and over all animal welfare for entirety of Nova Scotia
- Possess excellent communication, interrogation, interpersonal and presentation skills
- Demonstrated ability in enforcement and compliance matters, including gathering evidence and documentation for use in legal prosecutions both provincial and federal
- Experience in monitoring and conducting inspections for compliance at both provincial and municipal level
- Experience with public and media relations (radio and television interviews) - public speaking at Province House
- Developed education and community outreach programs in indigenous and black cultural communities
- Experience in working with electronic tracking systems and databases
- Preparing court disclosure packages
- Experience writing Summary Offence Tickets, long form information and Information to obtain search warrant
- Liaise with other agencies including RCMP, Municipal By-Law enforcement maintaining good working relationships
- Maintain regular training program for all officers through classroom learning and on line through Canadian Police Knowledge Network
- Regularly meet with municipal CAO's, Chief and Council of indigenous communities to set up and maintain by law contracts enforced by officers within the SPCA
- Experience testifying in court
- Experience with cautioned statements, witness/suspect statements both audio and video
- Experience working within legislation and regulations along with teaching adherence with officers along with Canadian Charter of Rights and Freedom
- Responsible for all recruitment and retention of Enforcement staff as well as maintaining high level of performance management through continuous training and coaching
- Experience with high levels of government to strengthen and amend provincial legislation and regulations
- Onboarded new employees with training and new hire documentation
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Accomplished multiple tasks within established timeframes
- Cross-trained existing employees to maximize team agility and performance.
- Improved inspection efficiency by implementing advanced data analysis tools and techniques
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity
- Ensured compliance with industry regulations through meticulous attention to detail during inspections
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees
- Collaborated with cross-functional teams to develop comprehensive inspection plans for complex projects
- Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations
- Provided expert guidance on best practices related to quality control and assurance, supporting continuous improvement efforts within the organization
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections
- Managed multiple concurrent projects successfully while adhering strictly to deadlines
- Investigated customer complaints to take necessary corrective actions
Private Investigator
Progress Investigations Inc
01.2020 - Current
- Uncovered critical evidence by conducting thorough background checks, surveillance, and research for client cases.
- Enhanced case success rate with meticulous attention to detail during investigations, ensuring all relevant information was gathered and analyzed.
- Built solid reputation as reliable and trustworthy investigator through adherence to ethical practices and maintaining confidentiality in all assignments.
- Solved complex cases by utilizing advanced interviewing techniques and collaborating effectively with law enforcement agencies.
- Obtained crucial information for clients through skillful interrogations, leading to timely resolution of sensitive matters.
- Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in timely manner.
- Established trust with clients through consistent communication, keeping them informed of progress updates throughout course of each investigation.
Private Investigator
Martin and Associates Investigations
01.2019 - Current
- Senior Investigator
- Crime scene reenactment and safety control
- Photo and videographer
- Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in a timely manner.
- Built a solid reputation as a reliable and trustworthy investigator through adherence to ethical practices and maintaining confidentiality in all assignments.
Registered Lab Animal Technician
Dalhousie University
01.2000 - 01.2008
- Upheld animal standards according to Canadian Council on Animal Care
- Performed husbandry care of animals, surgical procedures, blood and tissue collection
- Ensured accurate data collection for research projects by performing thorough observations and recording detailed notes on animal behavior.
- Instruct workshops to university students for care and handling, surgical procedures and techniques
- Enhanced animal welfare by implementing proper handling techniques and maintaining clean housing environments.
Education
Canadian Police Knowledge Network
Halifax, NS02.2021
Diploma - Canadian Association for Laboratory Animal Science
Registered Lab Animal Technician
Halifax, NS08.2005
Pre-Technology Diploma -
NSCC
Sydney, NS1993
Street Cop Training
Dartmouth, NS01.2022
Skills
- Staff recruiting and Training
- Team Management
- Policy and Procedure Modification
- Report Preparation and Analysis
- Investigative Report Preparation
- Strategic planning
- Risk Mitigation
- Contract negotiations
- Investigative Interviews
- Process Improvement
- Change management
- Site Investigation Reports
- Client relations
- Coaching and mentoring
- Private Investigation Laws
- Interview Techniques
- Information Documentation
- Positive Reinforcement
Quote
" Rise again, no matter what you've lost, a home a love a friend, like the Mary Ellen Carter, Rise again.
Stan Rogers
Timeline
Private Investigator
Progress Investigations Inc
01.2020 - Current
Private Investigator
Martin and Associates Investigations
01.2019 - Current
Chief Provincial Inspector
Nova Scotia SPCA
08.2013 - Current
Registered Lab Animal Technician
Dalhousie University
01.2000 - 01.2008
Canadian Police Knowledge Network
Diploma - Canadian Association for Laboratory Animal Science
Registered Lab Animal Technician
Pre-Technology Diploma -
NSCC
Street Cop Training
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