Jo-Ann Fogarty

> Housekeeping/ Continental Breakfast / Catering

• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
• Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Offered companionship and kindness to elderly patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with personal hygiene tasks such as grooming, dressing, feeding, toileting giving attention to detail.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted disabled clients to support independence and well-being.

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Periodically handled payroll duties accurately ensuring all employees received their paychecks on time.
• Check runs
• Accounts receivables