JO-AN ALEJANO
Mississauga,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Customer Sales Representative
Vxi
Manila , Philippines
02.2021 - 06.2023
- Negotiated contracts with customers ensuring profitable deals for the company.
- Assisted customers in selecting products that best met their needs.
- Organized promotional events to increase brand awareness and generate leads.
- Maintained an accurate database of customer information including contact details, purchase history, and preferences.
- Developed relationships with existing customers through follow-up communications.
- Generated regular reports on sales performance metrics for management review.
Food Attendant Supervisor
Divine's Grill
Sta. Maria, Bulacan
01.2019 - 03.2020
- Work with the food servers to coordinate and carry out the preparation of all meals
Ground Attendant
MGH Inc.
NAIA Airport Paranaque City
11.2016 - 02.2017
- Checking in passengers prior to their flight
Food Runner / Cashier
Duffy Street Seafood Shack
SC, USA
03.2016 - 06.2016
- Greeting customers, taking food and beverages, and generally ensuring that customer needs are accommodated
Education
Bachelor of Science in Travel Management -
Our Lady of Fatima University
10.2017
High School -
Sacred Heart Academy
03.2010
Elementary -
Santa Maria Elementary School
03.2006
Skills
- Interpersonal skills
- Quality Control
- Product Promotions
- Customer Needs Assessment
- Customer Engagement
- Certified Service Representative
- Complaint resolution
- Product Demonstration
Personal Information
- Age: 30
- Height: 5'3
- Weight: 133 lbs
- Date of Birth: 01/03/1994
- Gender: Female
- Nationality: Filipino
- Marital Status: Married
- Religion: Catholic
Languages
- Advanced (C1), English
- Proficient (C2), Filipino
References
Reference Available Upon Request
Hobbies and Interests
- Painting
- Travel
- Reading
- Writing
Training
- Divine's Grill, Food Attendant Supervisor, Sta. Maria, Bulacan, 01/2019, 03/2020
- Miascor Groundhandling Corporation, Finance Department / Cebu Pacific Airlines (On-the-Job Training), Ninoy Aquino Avenue, Paranaque City, 11/17/2016, 02/07/2017
- Grand Strand Dining Group, Restaurant (On-the-Job Training), South Carolina, United States of America, 03/25/2016, 06/13/2016
- Pan Pacific Manila, Professional Development and Property Management System, Taft Avenue, Malate Manila, 10/03/2015
- OCTA Training and Consultancy Services, Butler Service Seminar, Taft Avenue, Malate Manila, 10/03/2015
Languages
English
Professional
Timeline
Customer Sales Representative
Vxi
02.2021 - 06.2023
Food Attendant Supervisor
Divine's Grill
01.2019 - 03.2020
Ground Attendant
MGH Inc.
11.2016 - 02.2017
Food Runner / Cashier
Duffy Street Seafood Shack
03.2016 - 06.2016
Bachelor of Science in Travel Management -
Our Lady of Fatima University
High School -
Sacred Heart Academy
Elementary -
Santa Maria Elementary School
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