Jesus Rodriguez
Buena Park
Summary
Dynamic Operations Account Associate at The Walt Disney Company with expertise in object-oriented programming and a proven track record in enhancing operational efficiency. Skilled in developing streamlined processes and fostering collaboration, I excel in problem-solving and data management, driving significant improvements in accuracy and productivity.
Overview
6
6
years of professional experience
Work History
Operations Account Associate
The Walt Disney Company
Anaheim
08.2025 - Current
- Orchestrated upgrade of safety and telecommunications assets with a dedicated team.
- Developed procedures that enhanced accuracy and reduced time on manual account reconciliation tasks.
- Streamlined reporting processes to increase overall efficiency in collaboration with team members.
- Updated records and tracking spreadsheets utilizing advanced software for better data management.
Lead Host
The Walt Disney Company
Anaheim
10.2022 - Current
- Collaborated with management to enhance retail operations and guest engagement.
- Resolved daily operational issues, establishing precedents for future resolutions.
- Utilized POS system for sales transactions, guest recovery, and inventory management.
- Executed opening and closing responsibilities, ensuring smooth daily operations.
- Coordinated effectively with diverse coworkers to achieve goals and address product-related issues.
- Promoted customer satisfaction through proactive problem resolution and exceptional service.
Programmer
The Moore Law Group
Santa Ana
07.2019 - 03.2020
- Designed intranet system connecting over 500 clients and 40 employees with unique logins and customizable pages.
- Collaborated with attorneys to define requirements for new software applications.
- Maintained and updated existing legal document management systems.
- Documented technical specifications and user manuals for all developed applications.
- Developed software applications utilizing Java and JavaScript programming languages.
- Debugged software issues, enhancing overall system performance and stability.
Education
M.S. - Mechanical Engineering
California State University, Fullerton
Fullerton, CA09.2025
B.S. - Computer Science
California State University, Fullerton
Fullerton, CASkills
- Object-oriented programming: C, Java, TypeScript, C#, Python
- Scripting languages: PowerShell, Bash
- Web technologies: HTML, CSS, JavaScript frameworks
- Database management: SQL (MySQL)
- Development tools: Git, Docker, Postman
- Collaboration platforms: Slack, Teams
- Design software: SolidWorks, AutoCAD
- Operating systems: Windows, Linux, Mac
- Server administration: Apache, Nginx
- API integration expertise
Timeline
Operations Account Associate
The Walt Disney Company
08.2025 - Current
Lead Host
The Walt Disney Company
10.2022 - Current
Programmer
The Moore Law Group
07.2019 - 03.2020
M.S. - Mechanical Engineering
California State University, Fullerton
B.S. - Computer Science
California State University, Fullerton
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