Jody Cudmore
Summary
Experienced with resident care management, emphasizing compassionate and personalized care. Utilizes collaborative approaches to enhance team performance and resident well-being. Knowledge of regulatory compliance and quality assurance in healthcare settings.
Overview
12
12
years of professional experience
Work History
Resident Care Manager
St. Joseph's Villa Dundas
10.2022 - Current
- Education and evaluation of clinical and support staff to ensure standards of care are being met.
- Coordinating referrals to specialists, ER visits, ancillary testing, and other external services for residents.
- Working with providers to define quality metrics and outcome reporting process.
- Collaborating with residents and families to provide care and treatment education.
- Fostering a compassionate environment by providing emotional support and maintaining open lines of communication with residents and families.
- Improving resident satisfaction by addressing concerns promptly and ensuring proper communication between staff and families.
- Managing department staff by monitoring performance, implementing improvement plans and conducting training.
- Assessing patient conditions during daily rounds and worked with care team, resident and families to implement changes.
- Completion of comprehensive resident assessments to identify needs, establish goals, and create personalized care plans.
- Active participation in quality assurance activities, identifying areas for improvement and implementing corrective actions as needed.
- Leading post-admission and annual reviews for residents.
- Participation in team meetings and training to stay updated on best practices and new developments in care management.
- Promoting a culture focused on teamwork among coworkers which resulted in improved job satisfaction rates.
- Ensuring regulatory compliance by conducting regular audits of care plans and documentation.
Registered Practical Nurse
St. Joseph's Health Centre Guelph
07.2013 - 10.2022
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, subcutaneous and intramuscular injections and monitored responses.
- Conferred with physicians and nurse practitioner to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Advocated for patients and their families by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Covered one year maternity leave as Long Term Care Program Lead responsible for Falls, Restraints, Restorative Care and Behavioural Support Programs.
Education
Certificate of Completion - IPAC Professional Development Course
Queen's University
Online02.2024
Diploma - Practical Nursing
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2012
Skills
- Care planning and assessment
- Wound assessment and care
- Resident and family advocacy
- Clinical leadership
- Electronic charting (PCC, eMAR)
- IV line maintenance
- PICC line maintenance
- PIECES certificate
- Dementia knowledge and care
- Infection control procedures
- Fundamentals of Palliative Care certificate
Timeline
Resident Care Manager
St. Joseph's Villa Dundas
10.2022 - Current
Registered Practical Nurse
St. Joseph's Health Centre Guelph
07.2013 - 10.2022
Certificate of Completion - IPAC Professional Development Course
Queen's University
Diploma - Practical Nursing
Conestoga College Institute of Technology And Advanced Learning
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