Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Emma Williamson

St. Catharines,Ontario

Summary

A goal-oriented professional successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable employee with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.

Overview

6
6
years of professional experience

Work History

ESL Teacher

Ministerio de Educación
Madrid , Spain
10.2021 - 09.2024
  • Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
  • Integrated technology into the curriculum where appropriate by using online resources or apps related to language learning.
  • Developed and implemented lesson plans to meet the needs of English language learners.

Taproom Manager

Bench Brewery
Lincoln, Ontario
06.2021 - 09.2021
  • Developed strategies to increase sales, such as offering discounts or promotions.
  • Maintained accurate records of beer inventory for ordering and tracking purposes.
  • Created weekly reports detailing sales data, operational metrics, and customer feedback..
  • Managed cash handling, financial deposits, and served as keyholder for end-of-day responsibilities.
  • Organized private events and tours, showcasing expertise in customer engagement and company representation.
  • Leveraged Microsoft Excel for data tracking and analysis to support inventory and sales metrics.

Supervisor/Training Coordinator

Inniskillin Winery
Niagara-on-the-Lake, Ontario
04.2018 - 06.2021
  • Led customer relations and provided in-depth tours to educate clients on winery processes and products.
  • Entrusted with keyholder responsibilities, including managing financial deposits and handling operational decisions.
  • Coordinated and organized events, utilizing strong communication and social media skills.
  • Conducted hiring and orientation for new employees, ensuring alignment with company standards.
  • Proficient in Microsoft Excel and PowerPoint, with regular use for data entry, reporting, and presentations.

Education

Bachelor of Arts - Social Sciences

Brock University
St. Catharines, None
06-2020

Skills

  • Technical: Proficient in Microsoft Excel, PowerPoint, and other Office applications
  • Interpersonal and leadership: Excellent communication, customer relations, and team management skills
  • Languages: Fluent in English and Spanish, and a strong understanding of French
  • Analysis and Planning: Highly organized, capable of managing diverse responsibilities, with a focus on data-driven decision-making
  • Calendar Management
  • Event Coordination

Languages

English
Native/ Bilingual
Spanish
Full Professional
French
Professional

Accomplishments

  • Brock Women in House Program Participant
  • Conversation Partner Program: Supported international students with English language acquisition and cultural adaptation.
  • In University, I developed communication strategies for events and campaigns, emphasizing Public Relations and Marketing.

References

References available upon request.

Timeline

ESL Teacher

Ministerio de Educación
10.2021 - 09.2024

Taproom Manager

Bench Brewery
06.2021 - 09.2021

Supervisor/Training Coordinator

Inniskillin Winery
04.2018 - 06.2021

Bachelor of Arts - Social Sciences

Brock University

Similar Profiles

CREATE PROFILE
Emma Williamson