Jasvinder Kaur
Surrey,BC
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, exemplified by a 30% sales increase at Chevron. Skilled in data management and customer service, adept at fostering client relations and streamlining administrative processes. Demonstrated ability to adapt and thrive in dynamic environments, leveraging critical thinking and office administration skills for optimal outcomes. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Pharmacy Assistant
Wellness Pharmacy ®
08.2024 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Trained new pharmacy staff on computer system and drug management protocols.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Administrative Assistant/ Dispatcher
Canadian Flight Centre
01.2024 - 08.2024
- Monitor and communicate with flight crews regarding weather conditions, route changes, and operational issues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Pharmacy Assistant
Pharmasave Pharmacy
11.2020 - 12.2023
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
Store Manager of Operations
Chevron
04.2016 - 10.2020
- Increased sales by 30 % with special displays and promotions.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored competitor activities within the local market, adjusting strategies as necessary to maintain a competitive edge and drive store success.
Education
Bachelor Of Business Administration - Business
North Island College
Courtenay, BC06.2017
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Time Management
- Customer and client relations
- Critical Thinking
- Clerical Support
- Data organization
- Data Management
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Education
Courtenay, BC
Contact
Surrey, BC V3V 0E2
Timeline
Pharmacy Assistant
Wellness Pharmacy ®
08.2024 - Current
Administrative Assistant/ Dispatcher
Canadian Flight Centre
01.2024 - 08.2024
Pharmacy Assistant
Pharmasave Pharmacy
11.2020 - 12.2023
Store Manager of Operations
Chevron
04.2016 - 10.2020
Bachelor Of Business Administration - Business
North Island College
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