Jasmine Williams
Antioch,CA
Summary
A results-driven development professional with strong focus on team collaboration and achieving impactful outcomes. Extensive experience in designing and executing training programs that align with organizational goals. Recognized for adaptability and reliability in dynamic environments, utilizing cross functional communication and strategic leadership skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Staff Development
Gladman MHRC/Telecare
Oakland, California
12.2023 - Current
- Conducts training and skills building at Mental Health facility that meet the Corporate, CARF, and DMH requirements
- Establishes strategic partnerships with external resources to provide additional training opportunities for employees.
- Ensures regulatory compliance in all aspects of staff development, including licensing, certifications, and continuing education requirements.
- Streamlines HR efficiencies, coordinating and conducting new hire onboarding orientations. Developing successful recruitment and hiring plans
- Optimizes resource utilization by accurately forecasting staffing requirements based on business demands and growth projections.
- Strengthened interpersonal relationships among team members by promoting open communication channels and conflict resolution techniques
- Ensures the facility is in compliance with all related state, federal and local licensing regulations and requirements
- Plans, organizes and implements the facility's New Employee Orientation, on-boarding procedures, as well as direct and controls staff development services
- Responsible for organizing In-service education program for staff including assessment, planning, implementation and evaluation
- Conducts an annual needs assessment, with resulting 12-month Training Plan and monthly calendars Plans and implements educational programs according to an annual Training Plans.
- Maintains records and reports of all staff education within Relias LMS (learning management system)
- Provide liaison services to schools of counseling, nursing, and other clinical disciplines that are training at the facility including: coordinating placement of students
- In charge of Emergency management program; planning, conducting, and documenting on site safety and compliance
- Supports organizational change initiatives by effectively managing the impact on staff and operations.
Education and Training Program Manager
United States Air Force Reserves
Fairfield, California
01.2021 - Current
- Develops and validates program standards
- Determines adequacy of existing courses and programs
- Screens and validates formal Education and Training requirements gathering data of negative and positive trends, communicating insights and recommendations to all military base stakeholders.
- Develops objectives to meet Air Force academic, vocational, and technical standards
- Conducts work center audits for multiple units of 450+ staff, and organizes programs to develop and conduct job site training
- Schedule, instruct, and facilitate learning/training via multiple platforms, including instructor-led, self-study, blended, and eLearning
- Briefs management and communicates complex issues in a clear, concise, and logical manner to personnel and senior leadership at various levels of the organization.
- Leads cross-functional teams in the development of innovative training solutions tailored to unique organization needs. Spearheading collaboration and networking with with senior leaders across departments to enhance organizational cohesion.
- Communicates all learning and performance objectives, schedules, and training assessments to senior executives.
- Interpret and analyze and deliver metrics to inform strategic decisions.
- Championed interdepartmental knowledge transfer initiatives to capitalize on internal expertise and streamline learning processes.
- Partnered with HR leadership to integrate diversity, equity, and inclusion efforts into all aspects of company-wide training initiatives.
Training and Development Specialist
Department of Defense/ GS9
Bossier City, Louisiana
12.2020 - 01.2023
- Developed training programs for an organization of 2,000 personnel to ensure compliance with Company standards and improve overall performance
- Utilized various assessment tools to measure individual progress post-training implementation, adjusting curriculum as needed based on data-driven insights.
- Partnered with subject matter experts to ensure accuracy and relevance of training content across various industries.
- Planned, organized, and directed the work of multidisciplinary professionals and administrative staff
- Managed data tracking and records retention practices in relation to standard operating procedures
- Responsible for the preparation, maintenance, and deposition of required administrative reports, scheduling, meetings, and other correspondence
- Performed research and compiles statistical data focused on addressing disciplinary actions including positive / negative trends for use in training sessions
- Properly disseminated and coordinated analytics and monthly deliverables to executives and senior leadership.
- Facilitated open lines of communication between management and employees, ensuring that training programs remained relevant to both organizational goals and individual needs.
- Led internal certification programs that resulted in a greater number of qualified employees holding specialized roles within the organization's structure.
- Championed a culture of continuous learning within the organization, fostering professional growth among staff members at all levels.
- Streamlined training processes by identifying areas of improvement and implementing targeted solutions.
Combat Plans, Mobility, and Training Supervisor
Department of Defense
Barksdale, AFB, Louisiana
02.2013 - 12.2020
- Developed and maintained lesson plans, schedules, and training for 100+ personnel assigned to the munitions/armament sections
- Coordinated approval of requested off site training with applicable agencies and senior leadership
- Assisted in the oversight and establishment of unit requirements for over 25+ computer-based trainings
- Issued and administered necessary resources for on boarding and on the job training for new personnel
- Verified work processes-and procedures of personnel and trainees to determine accuracy of work accomplished
- Provided ongoing maintenance of the munitions training program resulting in continuous improvement.
- Promoted career advancement opportunities within the company by creating clear pathways for skill progression through various job roles.
- Formulated competency maps for various roles within the organization to assess current skill levels and determine future training requirements.
- Managed the logistics of on-site and off-site training events, ensuring seamless delivery and optimal resource allocation.
- Achieved measurable improvements in staff productivity through targeted coaching sessions and skill development workshops.
- Mentored new recruits during their onboarding process, accelerating their integration into the company culture and work environment.
- Conducted regular skills audits to identify areas for further development, proactively addressing potential performance issues before they impacted productivity.
- Evaluated the effectiveness of existing training initiatives using key performance metrics, making data-driven adjustments when necessary.
- Assessed new employee skills and strengths to provide customized training.
- Empowered employees to take ownership of their own professional growth by providing them with self-paced learning resources and individualized coaching support.
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
Education
A.S Education & Training Management -
Community College of The Air Force
Maxwell, AFB. Alabama08.2021
Master of Science - Forensic Psychology
Grand Canyon University
Phoenix, United States12.2020
Bachelor of Science - Behavorial Health Science
Grand Canyon University
Phoenix, United States01.2019
Associate of Applied Science - Health Science
Mississippi Delta Community College
Moorhead, United States05.2012
Skills
- Cross Cultural Communication
- Curriculum Development
- Learning Management Systems
- E-Learning/Planning Management
- Microsoft Proficiency
- Training Facilitation
- Train-the-Trainer
- Compliance Training
- HR Onboarding Programs
- Talent acquisition
- Recordkeeping proficiency
- Diversity and Inclusion Training
- Coaching and Mentoring
Certification
- Crisis Prevention Instructor
- BLS /CPR Instructor
Timeline
Director of Staff Development
Gladman MHRC/Telecare
12.2023 - Current
Education and Training Program Manager
United States Air Force Reserves
01.2021 - Current
Training and Development Specialist
Department of Defense/ GS9
12.2020 - 01.2023
Combat Plans, Mobility, and Training Supervisor
Department of Defense
02.2013 - 12.2020
A.S Education & Training Management -
Community College of The Air Force
Master of Science - Forensic Psychology
Grand Canyon University
Bachelor of Science - Behavorial Health Science
Grand Canyon University
Associate of Applied Science - Health Science
Mississippi Delta Community College