JERRIL JOSE VARGHESE

• Operational issues to be resolved Real time basis.
• Daily / Weekly Random Audit on all centers.
• Resolving issues pertaining to System, Error runs bugs or any campaign issues etc.
• Providing daily / Weekly audit update to Centers and Same uploaded to Microsoft Team.
• Follow up with centers on new campaigns and Shared sheet file follow up on Faxes.
• Daily check with audit team on frequent trend on audit findings and making changes like statement missing, IVR, etc.
• Daily check with team on update on any existing and new clients.
• Daily run of numbers for warm transfer programs as well as Posted transfers
• Following up on campaign details and making changes accordingly.
• Daily run of numbers on Ringba for campaign and reporting.
• Keeping daily check on online campaign volumes for digital campaigns
• Daily HCL run on all campaigns.
• Daily reporting to COO for all campaigns
• Daily reporting to CEO for revenue reports of all campaigns.
• Setting up FTP credentials for Publishers and running test before start.
• Onboarding of new Publishers, Working on qualifiers with IO Data centres, etc.
• Qualifying all new Publishers based on compliance pieces.
• Reconciliation weekly, monthly if required with accounting
• Recruiting Direct mail Affiliates/Publishers
• Researching and reaching out for new future opportunities.

• Sourcing of new lines and business opportunities.
• Ensure smooth functioning of business through office administration and coordination with other departments.
• Maximization of revenue and Profit from each vertical or department.
• Manage large-scale custom research studies to validate effectiveness of company’s marketing solutions
• Increase Market share by expanding business to new areas.
• Develop points of view for new business pitches and sales presentations.
• Ensure growth in dealer and franchisee appointments
• Strategic business development and proposal generation
• Maintain relationships with current media and research partners
• Preparation of short- and long-term Business Projections
• Responsible for effective utilization of Marketing and branding budget.
• Recruitment and Training for various department managers.
• Increased revenue by developing and implementing strategic sales initiatives.

• Establish and implement marketing strategies to achieve business goals and expand Company's product market share.
• Establish and maintain excellent business relationships with counterparts across BUs / customers
• Meets marketing and sales financial objectives by forecasting requirement.
• Preparation of short- and long-term Business Projections
• Implement Business Strategies and Control business from beginning to completion
• Build and Develop strong Supply chain management
• Responsible for Increase in revenue
• Planning and research of new Product and Potential market
• Recruit, Train and set up Business Development Team
• Monitor daily activities and keep track of Business Process to make sure that everything goes effectively and efficiently
• Companywide resource for all trends and data related to company’s core target markets, assets and sales categories

• Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
• Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
• Streamlined project management processes, improving efficiency and reducing overall costs.
• Enhanced team performance by implementing training programs and fostering collaborative work environment.
• Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
• Collaborated with internal teams to develop customized solutions that addressed unique client needs.
• Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
• Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.

Credit Underwriter – Auto Loans

• Decision Taking and Evaluation of Loan Applications.
• Maintaining Quality of credit Information, Presentation and service standards.
• Conducting assessment in accordance with credit policy.
• Vendor and channel Partner management.
• Screening of Proposals within agreed norms of TAT.
• Ensuring completion of file with all documents required as per Policy prior to credit logins.
• Visits for profile check of loan applicants.
• PDD and Delinquency Management.
• Regular visits and actionable review with vendors, Partners, Manufactures and dealers.
• Preparation of Timely reports and MIS.
• Tracking and identifying trends in market.
• Coordination and synergy with related departments.

Personal Banker

• Achieve number and revenue target of all banking products by allocating targets to branch team and lead them from front.
• Portfolio Management of Classic and Preferred customers and Ensure value creation by grouping and cross sell.
• Customer service and Complaints management.
• Custodian of deliverables.
• Proper maintenance of Reports and Registers.
• Operational functions like stop payments, card hot listing, a/c opening and closures, cheque book requests to be handled.
• Contribute in achieving direct banking channel target.