J Jesus Gonzalez
Crescent City
Summary
Accomplished leader with a proven track record at Walmart, enhancing operational efficiency and customer satisfaction. I excel in motivating teams for peak performance. Skilled in strategic planning and problem-solving, I drive profitability and growth through innovative strategies and effective communication. Bilingual, professional possessing talents in training associates to reach true potential. looking for a challenging role where great problem-solving skills can be well-utilized
Overview
10
10
years of professional experience
Work History
GM COACH
Walmart
10.2020 - Current
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Ensured compliance with applicable laws and regulations related to labor relations activities within the organization.
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
- Analyzed customer feedback data to identify areas for improvement in service delivery
ASSISTANT STORE MANAGER
Walmart
02.2017 - 10.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making
ZONE MERCHANDISE SUPERVISOR/GM SUPPORT MANAGER
Walmart
08.2014 - 01.2017
- Guided associates through routine and complex administrative situations with decisive but motivational approach.
- Evaluate associates job performance and motivated staff to improve productivity. Hold associates accountability.
- Motivated and lead team members to work together to achieve targets. Implemented merchandising plans to drive profitability.
- Proactively identified and solve problems impacting operation management and business direction.
- Hire associates. After orientation teach and train the associates responsibilities. Teach the associates how to use the equipment and merchandise the department. Evaluated associates job performance and motivated staff to improve productivity. Hold associates accountability.
- Communicate with Management the opportunities for the store.
Education
Diploma - People And Business Leadership Essentials
Bellevue University
Bellevue, NE09.2023
High School Diploma -
Castle Rock Charter School
Crescent City, CA06.2019
Degree - Computer Engineering
UNIVA
Lagos De Moreno, Jalisco, Mexico01.2008
High School Diploma -
Instituto Francisco Orozco Y Jimenez
Lagos De Moreno, Jalisco, Mexico07.2003
Skills
- Customer Assistances
- Time Management
- Team Leadership
- Dedicated team player
- Reliable and dependable
- Flexible
- Approachable
- Cheerful and energetic
- Strong communication skills
- Personnel training and development
- Associate scheduling
- P&L Management
Languages
Spanish
Native or Bilingual
Timeline
GM COACH
Walmart
10.2020 - Current
ASSISTANT STORE MANAGER
Walmart
02.2017 - 10.2020
ZONE MERCHANDISE SUPERVISOR/GM SUPPORT MANAGER
Walmart
08.2014 - 01.2017
Diploma - People And Business Leadership Essentials
Bellevue University
High School Diploma -
Castle Rock Charter School
Degree - Computer Engineering
UNIVA
High School Diploma -
Instituto Francisco Orozco Y Jimenez
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