Jihyo Jeong
Woody Clothing
Berkeley
5
years of professional experience
Reliable and hardworking international student with experience in customer service, food service, and retail operations in both South Korea and the United States. Responsible, organized, and quick to learn new tasks, with a strong work ethic and a positive approach to working with others.
Work History
Operations & Sales Assistant
2 Years- Built an inventory workflow connecting Shopify, Google Sheets, and a newly designed SKU system to improve product tracking.
- Managed incoming inventory by tracking vendor purchase orders, inspecting products for defects, updating stock, and resolving inventory discrepancies.
- Supported retail sales using Shopify POS, processing cash and card transactions and assisting customers with fitting rooms and checkout.
Host & Server
1 Year 5 Months- Managed guest seating and multiple tables in a high-volume restaurant during busy shifts and large group events.
- Took orders, served food, handled guest requests, and worked closely with team members to provide efficient service during peak hours.
Senior Staff & Trainer
2 Years 1 Month- Trained new employees on customer service, safety procedures, cleaning standards, and daily operations.
- Supervised children and monitored indoor play areas and climbing activities to maintain a safe and welcoming environment.
- Handled customer concerns and complaints, working with parents and staff to resolve issues during busy shifts.
Barista & Cahier
1 Year 6 Months- Prepared a wide variety of coffee and specialty drinks using an espresso machine, following recipes accurately in a fast-paced café environment.
- Processed customer orders and provided efficient service during high-volume lunch rushes.
- Managed bakery displays, restocked products, and assisted customers with custom cake orders and special requests.
Education
Bachelor of Arts - Physics
Associate of Science - Physics
Skills
High-Volume Customer Service
POS & Cash Handling
Food & Beverage Service
Customer Issue Resolution
Inventory & Stock Management
Shopify
Timeline
Operations & Sales Assistant
Woody Clothing
08.2024 - 08.2026Read More
Host & Server
Greenuri Korean Barbecue Restaurant
10.2022 - 03.2024Read More
Barista & Cahier
Pogn Bakery Cafe
06.2021 - 12.2022Read More
Senior Staff & Trainer
Little Ivory Children's Cafe
05.2021 - 06.2023Read More
University of California, Berkeley
Bachelor of Arts from Physics
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Santa Monica College
Associate of Science from Physics
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Languages
Korean (Native), English